Matthew Struve
Peeples Valley ,AZ
Summary
Versatile and dynamic, with a proven track record at Happy Trails. Known for enhancing tour quality, strong communication skills and problem-solving abilities have consistently improved safety and guest satisfaction.
Brings fresh perspective and strong commitment to quality and success. Recognized for adaptability and proactive approach in delivering effective solutions.
Overview
18
18
years of professional experience
Work History
SXS Tour Guide
Happy Trails
11.2021 - Current
- Received numerous positive reviews from clients, reflecting strong communication skills and in-depth knowledge of tour subjects.
- Worked collaboratively with team members to develop innovative strategies for improving overall tour quality and visitor satisfaction.
- Guided groups of up to 50 people on scheduled tours.
- Ensured timely departures and arrivals by strictly adhering to schedules while remaining flexible enough to accommodate unforeseen circumstances or special requests from guests.
- Improved group safety by vigilantly monitoring tour participants and implementing strict adherence to safety guidelines.
- Built personal relationships with guests to promote positive experiences.
Forklift Operator
Unified Western Grocers
10.2007 - 04.2019
- Transported goods between warehouse locations according to shipment and storage needs.
- Operated equipment safely and efficiently to prevent damage to items and avoid injuries.
- Assisted in training new employees on safe forklift operation.
- Enhanced workplace safety by diligently inspecting forklifts before each shift and reporting any issues promptly.
- Improved warehouse efficiency by skillfully operating forklifts to move, locate, and stack materials.
- Wrapped pallets in plastic wrap and attached merchandise tags to prepare for shipping.
USMC
United States Marine Corps
01.2007 - 03.2011
- 5811 (Military Police)
- Self-motivated, with a strong sense of personal responsibility.
- Worked effectively in fast-paced environments.
- Skilled at working independently and collaboratively in a team environment.
- Proven ability to learn and adapt to new situations.
- Demonstrated respect, friendliness and willingness to help wherever needed.
Education
High School Diploma -
Foundation Christian School
Whittier, CA06-2005
Skills
- Presentation Skills
- Local history
- Exceptional communication
- Customer Engagement
- Welding
- Fabrication
- Stick Welding
- Torch cutting
- Flux-Cored Arc Welding
- Construction
- Power Tool Operation
- Framing
- Drywall hanging
- Heavy Equipment Operation
- Roofing installation
- Problem-Solving
- Heavy Lifting
- Hand and Power Tool Operation
- Material Loading and Unloading
Timeline
SXS Tour Guide
Happy Trails
11.2021 - Current
Forklift Operator
Unified Western Grocers
10.2007 - 04.2019
USMC
United States Marine Corps
01.2007 - 03.2011
High School Diploma -
Foundation Christian School
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