Matthew Tanaka
Greater Los Angeles Area,CA
Summary
Loyal and strategic individual with strong lead-generation skills. Influential communicator adept at conveying the brand vision and building trust across diverse landscapes. Excellent presentation and communication skills, interpersonal intelligence, and collaboration. Expertise in anticipating professional needs and proactively identifying and resolving problems. Passionate advocate committed in demonstrating honesty and integrity with customers, team members and the company.
Overview
9
9
years of professional experience
Work History
Cashier
The Walt Disney Company
Anaheim, CA
05.2015 - Current
- Knowledgeable in numerous Karl Strauss products due to working at Port of San Fransokyo Cerveceria
- Responsible in overseeing 15-18 cast members and ensuring successful operations at 3 separate locations
- Promoted customer loyalty and consistent sales by delivering friendly service and knowledgeable assistance and interacting with over 500 guests per day
Escape Room Coordinator
Exodus Escape Room
Rancho Cucamonga, CA
11.2020 - 03.2022
- Analyzed research on trends in marketplace and reported to management on areas of improvement or change.
- Kept documentation and records accurate and up-to-date with latest data to prevent errors in processing or appointments.
- Handled over 12 rooms per day, each room would consist of at least 5 customers per room and assisted in all areas necessary for entertainment purposes.
In-Store Merchandiser
Waypoint
Costa Mesa, CA
11.2016 - 11.2018
- Advanced sales cycle plans by maximizing placement of promotions, point of sale materials and product visibility.
- Planned and coordinated product availability for advertising and promotion purposes.
- Supervised 7 Restaurant Depots in Southern California
Education
Bachelor of Arts - Communication Management
Azusa Pacific University
Azusa, CA05-2024
Skills
- Planning and Coordination
- Teamwork and Collaboration
- Community Relationship Building
- Interpersonal Communications
- Strategizing and Trust Building
- Bilingual (Spanish)
Timeline
Escape Room Coordinator
Exodus Escape Room
11.2020 - 03.2022
In-Store Merchandiser
Waypoint
11.2016 - 11.2018
Cashier
The Walt Disney Company
05.2015 - Current
Bachelor of Arts - Communication Management
Azusa Pacific University