Summary
Overview
Work History
Education
Skills
Timeline
Generic

Matthew Tapia

Los Angeles,CA

Summary

Dedicated professional with strong customer service and safety compliance skills. Proven ability to enhance customer experiences while maintaining workstation cleanliness and organization.

Overview

2
2
years of professional experience

Work History

Crew Trainer

McDonald's
Rosemead, California
03.2026 - 08.2026
  • Trained new crew members on operating procedures and safety standards.
  • Ensured that all safety protocols were followed during training sessions.
  • Delivered excellent customer service during peak hours and busy shifts.
  • Engaged with customers to enhance their dining experience and satisfaction.
  • Assisted in maintaining a clean and organized work environment.

Broista

Dutch Bros Coffee
Baldwin Park, CA
07.2025 - 12.2025
  • Delivered exceptional customer service in a fast-paced environment.
  • Engaged with customers to promote seasonal drinks and company culture.
  • Stocked supplies and organized inventory for smooth workflow.
  • Maintained cleanliness of workstations and equipment throughout shifts.

Summer School Teacher's Aide

LAUSD
Los Angeles, California
06.2024 - 08.2024
  • Supported students in daily activities and academic tasks.
  • Assisted teachers with lesson preparation and classroom organization.
  • Observed student performance and recorded academic and attendance.

Education

High School Diploma -

Theodore Roosevelt Senior High School
Los Angeles, CA
06-2025

Skills

  • Customer service
  • Safety compliance
  • Time management
  • Workstation cleanliness
  • Food safety
  • Opening and closing processes
  • Calm under pressure

Timeline

Crew Trainer

McDonald's
03.2026 - 08.2026

Broista

Dutch Bros Coffee
07.2025 - 12.2025

Summer School Teacher's Aide

LAUSD
06.2024 - 08.2024

High School Diploma -

Theodore Roosevelt Senior High School
Matthew Tapia