Matthew Tatroe

• Develop and implement effective strategies to build relationships, source and recruit qualified healthcare professionals.

• Build and maintain a network of sources from which to identify qualified healthcare professionals

Meet weekly, monthly, and quarterly sales goals

• Cultivate long-term relationships with healthcare professionals via telephone and email

• Performs other duties as assigned

• Closed sales to prospective clients with follow-up and outbound calls
• Guided customers through complex solutions across multiple product categories and services
• Followed up with customers to secure satisfaction, producing referrals and add-on sales opportunities
• Licensed insurance agent selling both life and health products

• Counted daily cash, prepared deposits and updated financial records with current totals
• Resolved customer complaints regarding sales and service
• Researched market trends and stayed current on customer preferences to better lead sales operations
• Worked closely with all sales personnel to assist with routine sales and handle advanced issues
• Engaged customers to quickly identify needs, negotiate contracts and close sales
• Taught the sales team how to connect with customers and build long-term, productive relationships
• Researched market trends and competitor performance to inform strategy

• Booked hotel reservations, provided customer service, booked reservations for lodging, shuttle services, and special activities for guests
• Assist guests in finding and booking the best room for their stay and upselling rooms and packages to provide the best Hyatt experience
• Certified in Hyatt Gold Passport which entails assisting members with booking stays, redeeming and awarding Gold Passport points and acting liaison between the member and Hyatt hotels; Gold Passport entertains VIP members with which the highest level of excellence is the standard