Matthew Thames
Vernon Hills,IL
Summary
Hardworking professional with proven relationship-building and time management skills in fast-paced restaurant environments. Successful at handling tables of all sizes with accuracy and impeccable service skills. Strives to meet customer needs, drive satisfaction and promote long-term loyalty.
Overview
3
3
years of professional experience
Work History
Server/Bartender
Bob Chinn's
Wheeling
05.2021 - 04.2024
- Guaranteeing that all guests were accommodated and taken care of throughout the entire duration of their stay
- Displaying an understanding of the menu to guide the customers to a proper meal
- Collaborated among co-workers to ensure that food and service was given out to customers in an efficient manner.
Server/Bartender
Lazy Dog Restaurant & Bar
Vernon Hills, IL
06.2022 - 11.2023
- Stayed informed about daily specials, new menu items, promotions.
- Upheld high standards of sanitation in accordance with health department regulations.
- Responded efficiently to guest inquiries and complaints in a professional manner.
Server
Perry's Steakhouse
Vernon Hills
04.2024
- Ensuring one-hundred percent satisfaction among all guests by providing my knowledge about our menu
- Providing a welcoming and positive experience for each and every guest while practicing a safe and clean workspace for employee's as well.
Education
Business - Operations Management -
University of Illinois at Chicago, College of Business
01.2025
Class of 2020 -
Vernon Hills Highschool
Vernon Hills05.2020
Skills
- Food inspection
- Food Running
- Order Management
- Safe Food Handling
- Beverage Preparation
- Effective customer upselling
- Sales expertise
- Professional Appearance
- Wine Pairings
- Ordering Procedures
- Menu presentation
- Liquor, wine, and food service
Leadership Experience
- Varsity Soccer, 2016, 2020, Leader of the team, acted as a liaison between team and coaches to mitigate concerns.
- Varsity Wrestling, 2016, 2020, Captain of the team, lead the team to a placement in the Conference 2019 tournament.
Languages
Spanish, fluent conversational
Languages
Spanish
Professional
References
References available upon request.
Timeline
Server
Perry's Steakhouse
04.2024
Server/Bartender
Lazy Dog Restaurant & Bar
06.2022 - 11.2023
Server/Bartender
Bob Chinn's
05.2021 - 04.2024
Business - Operations Management -
University of Illinois at Chicago, College of Business
Class of 2020 -
Vernon Hills Highschool
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