Summary
Overview
Work History
Education
Skills
Timeline
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Matthew Thomas

Gainesville,GA

Summary

Enthusiastic Sales and Customer Service professional with expertise in communication and negotiating. Driven to provide superior quality customer service. Innovative in leveraging extensive knowledge of products and services as well as creating solutions for customers to drive loyalty, retention and revenue. Highly adept at training, managing, coaching and mentoring sales and customer service associates with talent for interacting with staff at all levels of organization and public.

Overview

8
8
years of professional experience

Work History

Sales Representative

Safer Window Company
08.2023 - Current
  • Met with customers to determine their needs, generated estimates and delivered in home sales presentations with a goal to one call close customers.
  • Retained excellent client satisfaction through outstanding service delivery.
  • Developed and maintained comprehensive understanding of products, services and competitors to enhance sales presentations.


Sales Representative

Roofing Resources Of Georgia
10.2020 - 08.2023
  • I met with prospective customers to estimate replacement or repairs of roofing, gutters, siding and trim.
  • I presented the solutions to the customer on location and closed the contract.
  • I cultivated relationships with customers to deliver the highest quality in satisfaction, and managed the account through to job completion.
  • I routinely prospected and generated new leads to drive company productivity.

Sales Lead

Restoration Hardware
09.2016 - 09.2020
  • Trained, coached, and mentored new sales associates for maximum performance.
  • Designed and implemented store design and displays to promote and maintain visually appealing environments.
  • Served as the Receiving Lead in the same location, processing all shipments, organizing the stock room, and overseeing the receipt and accuracy of all inventory in and out the building.

Worship Pastor

The Branch Church Dahlonega
06.2015 - 02.2019
  • I planted the church alongside the pastor, helping establish vision, organizing leadership structure and strategy to help achieve the church's mission, growing from 2 people to several hundred across three locations.
  • Served as an Elder for the church, helping to oversee all aspects of the church's function and budget, as well as training and equipping new leaders as the church grew.
  • Recruited and trained all members of the worship team, planned all aspects of worship for weekly services, planned and oversaw the execution of weekly mobile church set up and tear down.


Education

Bachelor of Science - Art Marketing

University of North Georgia
Dahlonega, GA
05.2012

Skills

  • Onsite Product Demonstrations
  • Inside and Outside Sales
  • Staff Training
  • Verbal and Written Communication
  • Adobe Creative Suite
  • Client Account Management

Timeline

Sales Representative

Safer Window Company
08.2023 - Current

Sales Representative

Roofing Resources Of Georgia
10.2020 - 08.2023

Sales Lead

Restoration Hardware
09.2016 - 09.2020

Worship Pastor

The Branch Church Dahlonega
06.2015 - 02.2019

Bachelor of Science - Art Marketing

University of North Georgia

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Matthew Thomas