Summary
Overview
Work History
Education
Skills
Timeline
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Matthew Thompson

West Jordan,UT

Summary

Dedicated employee with strengths in customer service, sales and promotion strategies. Successful in teaching new employees how to adjust into the new work environments. Diligent employee with excellent great, organizational and time management abilities. Skilled at promoting items and completing customer sales, smoothly suggesting purchases to drive up the revenue and promote positive experiences to strengthen customer loyalty. Familiar with working area and adaptable to new processes and procedures.

Overview

7
7
years of professional experience

Work History

Construction Worker

Tradesman International
Orem, UT
07.2023 - 12.2023
  • Monitored progress of construction activities making sure deadlines were met.
  • Loaded materials and tools into vehicles and unloaded upon arrival at jobsites.
  • Met company and OSHA safety guidelines for work site operations to minimize worker risk.
  • Performed demanding physical work over extended periods and modeled positive attitude.
  • Cleaned or prepared construction sites to eliminate hazards.
  • Coordinated with other workers onsite to ensure efficient completion of tasks.

Cashier/Stocker Associate

Hobby Lobby
Spanish Fork, UT
01.2021 - 05.2023
  • As a cashier I operated a cash register and assisted customers with payments as well as answer customer questions and provide store information.
  • Learned roles of other departments to provide more coverage to help keep the store better operational.
  • Stocked shelves with new merchandise and checked for outdated or damaged items.
  • Received incoming product deliveries and relocated to storage shelves, coolers, or bins.
  • Helped customers by locating items and loading heavy purchases in vehicles.

Cashier/Stocker Associate

Pro Image Sports
Provo, UT
11.2019 - 11.2020
  • Accepted cash and credit card payments, issued receipts and provided change.
  • Trained new team members in cash register operation, stock procedures and customer services.
  • Processed refunds for worn, damaged and broken merchandise.
  • Used suggestive selling techniques to promote add-on sales.
  • Tracked company inventories, moved excess stock and arranged products to improve sales.
  • Moved and rebuilt shelves, racks and displays to increase visibility of merchandise.

Concessions Cashier/Lead Usher

Cinemark Theaters
Provo, UT
05.2017 - 12.2018
  • Opened and closed stand properly by turning on or shutting down machines and warming and storing food properly.
  • Processed payments on cash registers and counted back bills and change to customers.
  • Scrubbed and polished counters to remove debris and food.
  • Maintained safe food handling practices to prevent germ spread.
  • Restocked napkins, condiments and utensils at self-service areas during slow periods.
  • Maintained high standards of customer service during high-volume work shifts and fast-paced operations.
  • Directed patrons to restrooms and other amenities within the theatre.
  • Was made a team leader within two and a half months of working there.

Education

High School Diploma -

Maple Mountain High School
Spanish Fork, UT

Skills

  • Customer Service
  • Cash Handling
  • Loading and Unloading
  • Merchandise Rotation
  • Friendly and Personable
  • Reliable and Responsible
  • Teamwork and Collaboration
  • Employee Training
  • Positive Attitude
  • Self Determination
  • Power Tool Operation
  • Safety and Compliance
  • Worksite Preparation

Timeline

Construction Worker

Tradesman International
07.2023 - 12.2023

Cashier/Stocker Associate

Hobby Lobby
01.2021 - 05.2023

Cashier/Stocker Associate

Pro Image Sports
11.2019 - 11.2020

Concessions Cashier/Lead Usher

Cinemark Theaters
05.2017 - 12.2018

High School Diploma -

Maple Mountain High School

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Matthew Thompson