Matthew Thompson
Greensburg,KY
Summary
With a proven track record at Allied Universal Security Services, I excel in CCTV surveillance and conflict de-escalation, enhancing security and customer service. My expertise spans emergency response and relationship management, significantly improving operational efficiency and safety protocols.
Overview
20
20
years of professional experience
Work History
Security Officer
Allied Universal Security Services
04.2020 - Current
Screening Amazon Associates via metal detectors while going to breaks and lunches. Doing restroom checks, building checks, door checks, trailer yard checks daily. Making new work badges and issuing loaner badges when needed. Answering calls for alarms and monitoring locations via cameras.
Associate
Amazon
12.2018 - 04.2020
Picking and packing orders from Amazon customers.
Security Officer
University of Louisville, HSC Office of Compliance
07.2005 - 12.2018
Providing security on the Campus for dorms, parking lots and the football stadium. Providing traffic assistance for football games and for parking assistance. Helping the police department with special security details and helping dispatch calls.
Education
High School Diploma -
Larue County High School
Hodgenville, KY05.1993
Skills
- Report writing
- Incident reporting
- General security
- CCTV surveillance
- Detail-oriented
- CCTV monitoring
- Superior customer service
- Surveillance
- Emergency response
- Patrol operations
- Complex Problem-solving
- Security screenings
- Relationship building and management
- Conflict de-escalation
- Staff management
- Stationary surveillance
Timeline
Security Officer
Allied Universal Security Services
04.2020 - Current
Associate
Amazon
12.2018 - 04.2020
Security Officer
University of Louisville, HSC Office of Compliance
07.2005 - 12.2018
High School Diploma -
Larue County High School
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