MATTHEW T. MCCLELLAND
Willowbrook,IL
Summary
Skilled supervisor in the field of helpers, laborers, and material movers with background in overseeing day-to-day operations and team management. Possess strong leadership abilities, effective communication skills, and capability to improve workflow efficiency. Known for enhancing team productivity and maintaining high levels of work quality through hands-on guidance and support. Implemented operational improvements leading to smoother processes and increased job satisfaction among team members.
Overview
11
11
years of professional experience
Work History
Police Officer
West Chicago Police Department
West Chicago, Illinois
03.2023 - 01.2025
- Attended training sessions to maintain proficiency in law enforcement techniques.
- Patrolled designated to identify criminal activities, issue citations, prevent incidents and serve warrants.
- Conducted traffic stops in accordance with departmental protocol.
- Utilized various technologies including computers, cameras, and radar guns to complete job duties.
- Protected citizens by preventing crime, enforcing laws and apprehending suspects.
Police Officer
Lincolnwood Police Department
Lincolnwood, Illinois
09.2022 - 03.2023
- Attended training sessions to maintain proficiency in law enforcement techniques.
- Patrolled designated to identify criminal activities, issue citations, prevent incidents and serve warrants.
- Conducted traffic stops in accordance with departmental protocol.
- Utilized various technologies including computers, cameras, and radar guns to complete job duties.
- Protected citizens by preventing crime, enforcing laws and apprehending suspects.
Dock Supervisor
XPO Logistics
Des Plaines, IL
05.2019 - 09.2022
- Dock work
- Forklift Operation
- Loading/Unloading trailers
- Inspected equipment for wear, specifications adherence and issues.
- Reported employee time, job expenses and inspections results in work records.
- Ensured safe loading and unloading of cargo ships, monitoring of dock operations, and compliance with safety regulations.
- Hired and trained personnel to perform job duties, execute safety practices and develop individual performance requirements.
- Checked loaded materials compared to work orders for correctness.
- Resolved personnel problems, complaints and grievances, referring serious issues to higher-level supervisors.
Customer Service Representative
GFS Food
Kenosha, WI
09.2018 - 05.2019
- Maintained a neat and clean area for customers
- Customer service via phone and in-person
- Operated cashiering system
- Receipt of payment cash/credit card
- Unloads and stocks shelves
Driver's Helper
UPS
Bedford Park, IL
12.2018 - 01.2019
- Coordinated and prepared daily workload for delivery
- Secured and organized delivery truck for safety and efficiency
- Loaded and unloaded
Customer Service Representative
Al's Pizzeria
Woodridge, IL
01.2014 - 09.2018
- Customer service via phone and in-person
- Answering multi-line phone system
- Operates electronic ordering and cashiering system
- Catering attendant
Intern
Naperville Police Department
Naperville, IL
06.2018 - 08.2018
- Hands-on exposure to police department assignments providing a comprehensive and invaluable experience
- Duties included support service, patrol and investigations, physical fitness training, dispatch, crime scene and SRT
Seasonal Driver's Helper
Lang Ice Company
Willowbrook, IL
05.2016 - 12.2017
- Secured and organized delivery truck for safety and efficiency
- Loaded and unloaded pallets of 40lb bags
Education
Bachelor of Arts - Criminal Justice
Carthage College
Kenosha, WI05.2020
Skills
- Quality control
- Dock safety
- Load planning
- Warehouse management
- Dock scheduling
- Equipment maintenance
- Shipping and receiving
- Freight handling
- Load inspections
- Inventory management
- Dockhand management
Timeline
Police Officer
West Chicago Police Department
03.2023 - 01.2025
Police Officer
Lincolnwood Police Department
09.2022 - 03.2023
Dock Supervisor
XPO Logistics
05.2019 - 09.2022
Driver's Helper
UPS
12.2018 - 01.2019
Customer Service Representative
GFS Food
09.2018 - 05.2019
Intern
Naperville Police Department
06.2018 - 08.2018
Seasonal Driver's Helper
Lang Ice Company
05.2016 - 12.2017
Customer Service Representative
Al's Pizzeria
01.2014 - 09.2018
Bachelor of Arts - Criminal Justice
Carthage College
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