Matthew T. Peterson

EDRM Lifecycle Management

• Relativity Administration
• Relativity Training
• Relativity Workspace Creation, Setup & Permissions
• Client Metrics for Hosting and Review
• Matter Closeouts
• Tracked project progress and managed budgets to ensure alignment with project goals.
• Batching
• Internal Collaboration
• Field and Layout Creation
• Conducted searches for relevant documents in databases.
• Structured and Conceptual Analytics

• Effectively lead staff by being aware of their needs, not micro-managing, inclusiveness, respect, helping them when needed, and by empowering them to make decisions based on their skills, knowledge, and ability.
• Maintained open communication and coordinated planning for upcoming projects.
• Work closely with the firm’s IT department to transform and streamline reprographic technology into a more productive solution
• Fostered a fun and rewarding work environment to enhance team morale and engagement.
• Train and coach staff members on new technology
• Manage large and time-sensitive projects
• Coached employees on service center best practices and procedures to deliver quality products for clients.
• Work closely with the multiple departments within the firm to solve problems and find more cost-effective solutions.
• Introduce new services and technology to the firm that were not previously part of contract service level agreements.
• Introduce several ways for the firm to generate more revenue

• Lead a staff of 12 in one of the highest volume mail/copy centers within one of the busiest law firms in Minnesota
• Established Audio Visual policies and procedures from their infancy to a fully functional Audio/Visual production by utilizing the strengths of selected team members to produce a quality visual experience for clients and other firm personnel
• Improved address hygiene by introducing a new process. Members of my team made fewer errors overall and reduced the amount of returned postage saving our client time and money
• Encouraged and coached employees on mail/copy center best practices and procedures, enhancing product quality for clients.
• I consistently and successfully manage large sensitive projects by utilizing the strengths and abilities of all team members
• Delivered consistent quality work for clients by adhering to strict quality control standards.