Matthew Trudeau
Insurance Adjuster
Niceville,Fl.
Summary
Experienced insurance professional with Experience assessing properties and negotiating settlements. Detail-oriented, observant and knowledgeable with excellent interpersonal and documentation skills. Efficiently handle high case volumes with accuracy and care.
Successful at utilizing strong interpersonal skills to present information to policyholders. Highly trained and successful with ECS, NextGen, Xactimate, Symbility and Excel software. Proficient with reviewing claims and determining coverage.
Qualified Sous Chef, accurately adheres to safe cooking and delivers excellent products by completing meal preparation. Comfortable serving as dedicated team member. Ready to enhance food prep and kitchen efficiency through diligent contributions and deep culinary knowledge.
- Motivated business professional bringing 12 years of entrepreneurial experience. Dedicated and personable with extensive experience in managing administrative and sales operations and personnel. Well-versed in training, educating, motivating and supporting staff members.
Overview
9
9
years of professional experience
2
2
Certification
Work History
Claims Adjuster Trainer
Sedgwick Claims Solutions
Niceville, FL
07.2023 - 07.2023
- Provided remote support to claims adjusters in the field to process claims from start to finish.
- Examined claims, records and procedures to grant approval of coverage.
- Collaborated with fellow team members to manage large volume of claims.
- Prepared and reviewed insurance-claim forms and related documents for completeness.
- Coordinated and planned investigations of claims to confirm compensability and coverage.
Claims Adjuster
The Best Claims Solutions
Niceville, FL
03.2023 - 05.2023
- Remote work in a stewardship role with State Farm
- Negotiated and settled claims according to information presented through reports, research and data verification.
- Gathered information from various third parties to determine claim acceptability.
- Completed required investigations on referred files within established timeframes.
- Communicated with personnel and legal counsel on claims involving litigation.
Independent Insurance Adjuster
Sedgwick CMS
Manchester, NH
01.2023 - 02.2023
- Field adjuster assignment for State Farm.
- Assessed damage to properties for winter weather related damages from weight of ice and snow, wind, pipe burst and busd.
- Explained premiums owed to policyholders, agents and underwriters and assisted with multiple lines of coverage to include ALE and Contents
- Drafted statement of loss to summarize damages, payments and underlying policy coverage.
- Completed required investigations on referred files within established timeframes.
Independent Insurance Adjuster
Griston Claims Service
Clearwater, FL
10.2022 - 10.2022
- Assessed damage to properties for Cat claims due to Hurricane IAN for Homeowners Choice and TypTap.
- Documented and communicated claim activity to clients.
- Created or updated records with new files or information.
- Explained loss coverage, assisted policyholders with itemizing damages and coordinated alternative living arrangements.
Independent Insurance Adjuster
The Best Claims Solutions
Newport News, VA
05.2022 - 08.2022
- Field adjuster role with State Farm.
- Reviewed, evaluated and adjusted claims to promote fair and prompt settlement.
- Utilized ladder, rope and harness for 2 story steep assignments.
- Worked daily claims through from start to finish including wind, water, lightning and fire claims.
- 25K settlement authority
Independent Insurance Adjuster
Sedgwick
Waterbury, CT
04.2022 - 05.2022
- Field adjuster assignment with State Farm.
- Negotiated and settled claims according to information presented through reports, research and data verification.
- 2 story steep assignments
- Worked wind and water daily claims until there were no more.
Independent Claims Adjuster
Griston Claims Services
Destin, FL
12.2021 - Current
- Deployed for Hurricane Ian handling wind claims for TypTap and Homeowners Choice.
- Adhered to company and insurance client's guidelines in claims processes, estimate writing and claim closures.
- Completed required investigations on referred files within established timeframes.
- Conducted claim and estimate re-inspections.
- Reviewed, evaluated and adjusted claims to promote fair and prompt settlement.
Independent Insurance Adjuster
The Best Claims Solutions
New York, NY
08.2021 - 10.2021
- Worked as outside adjuster as a part of the support team for State Farm.
- Helped adjusters learn ECS, Gather information at inspections and write Estimates.
- Taught classes about estimatics, speaking to customers/contractors, Empathy and what to expect on future deployments.
Independent Insurance Adjuster
The Best Claims Solutions
New York, NY
09.2021 - 09.2021
- Worked as a part of WCCS Stewardship with State Farm. Worked this position for the first 2 weeks before going up to New York with same company.
- Accepted new claims.
- Performed QFC calls and determined how to proceed with claim.
- Utilized FIOT tool, Virtual inspections through Claims Experience and personal contents through XactContents.
- Sent out letters explaining claims process, contact letters if no response, letters asking for additional information.
- Investigated properties, classified damages and created estimates outlining repair costs.
- Worked supplements by comparing State Farm Estimates with those of the contractors and issuing payment if necessary.
Independent Insurance Adjuster
Renfroe/State Farm
Dayton, OH
06.2021 - 08.2021
- Ran Claims for State Farm in Dayton OH. as outside adjuster.
- 2 Story Steep team working wind/hail claims.
- Investigated properties, classified damages and created estimates outlining repair costs.
- Adhered to company and insurance client's guidelines in claims processes, estimate writing and claim closures.
- Conducted interviews, gathered detailed information and completed field investigations.
Independent Insurance Adjuster
Pilot/Allstate
Dallas/Richardson, TX
05.2021 - 06.2021
- Worked claims for Allstate as inside adjuster with Pilot.
- Worked claims using Claims Experience. This included working claims using VA packets and Virtual inspections to write estimates and work claims as far as possible.
- Used other tools such as ladder assist among others, to get the information needed to write an estimate for a claim.
- Determined insurance coverage levels and restrictions by thoroughly examining claims forms and associated records.
- Conducted secondary evaluations of original investigations documentation and reports to facilitate smooth resolutions.
Independent Insurance Adjuster
Pilot/allstate
Houston, Texas
02.2021 - 04.2021
- Worked 'Allstate claims as outside adjuster for Pipe Freeze in Houston TX.
- Adhered to company and insurance client's guidelines in claims processes, estimate writing and claim closures.
- Conducted interviews, gathered detailed information and completed field investigations.
- Drafted statement of loss to summarize damages, payments and underlying policy coverage.
Owner/Painter
Straight Form Painters
Destin, FL
01.2021 - Current
- Residential paint and repaint for Interior/Exterior homes.
- Painted walls and other surfaces using traditional and sprayer methods and worked efficiently to complete jobs within required timeframes.
- Cleaned and smoothed all surfaces prior to painting.
- Readied surfaces and surrounding areas for painting with sandpaper, tape and other materials.
- Operated airless spray equipment and motorized lifts.
- Prepared sheetrock, metal and wood surfaces for painting.
Independent Insurance Adjuster
Sedgwick Claims
Destin, FL
12.2020 - Current
- Adhered to company and insurance client's guidelines in claims processes, estimate writing and claim closures.
- Conducted interviews, gathered detailed information and completed field investigations within established timeframes.
- Contacted insured and PA's to effectively schedule inspections and submit findings in a detailed and non biased way.
Independent Insurance Adjuster
Eberls/State Farm
Lake Charles, LA
08.2020 - 11.2021
- For Hurricane Laura and Delta.
- Worked with State Farm in the Lake Charles area of Louisiana.
- Residential wind losses up to $50,000.
- Scoped damages at residence and made payment.
- Made payments on Additional Living Expenses and Personal Contents.
- Xactcontents was utilized while working personal contents.
- Worked with ALE Solutions and LARA App.
- Woked with ECS and have a good understanding of it.
- Worked with Xactimate to do all estimates.
- Wrote estimates for others when I wasn't working on my own.
Owner
Lure Beauty Spa
Destin, FL
01.2019 - Current
- Documented client records and information.
- Anticipated spa and salon guest concerns and addressed problems quickly and to satisfaction of patrons.
- Developed seasonal and targeted promotions to drive brand exposure and generate revenue.
- Led profitable spa operations through budgeting, aesthetics, employee training and renewing dormant client memberships.
Sous Chef
Blue Mabel
Santa Rosa Beach, FL
04.2019 - 03.2020
- Trained kitchen workers on culinary techniques.
- Loaded and unloaded ovens with various products.
- Answered customer questions about specific products and cut meats to specifications.
- Grilled, sauteed, roasted and fried various foods.
- Helped with desserts such as making cheesecake, rice cripy treats, cookies, biscuits, carrot cake and chocolate tortes.
Sous Chef
Primrose Restaurant
Destin, FL
10.2016 - 05.2017
- Trained kitchen workers on culinary techniques.
- Supervised kitchen food preparation in demanding, high-volume environments.
- Performed as head chef to maintain team productivity and restaurant quality.
- Plated food according to restaurant artistic guidelines to promote attractive presentation.
Insurance Adjuster Trainee
Independent Insurance Adjuster
Destin, FL
01.2015 - 09.2019
- Did ride alongs to learn from another adjuster to gain experience. Worked wind, flood and water claims.
- Determined insurance coverage levels and restrictions by thoroughly examining claims forms and associated records.
- Investigated properties, classified damages and created estimates outlining repair costs.
- Wrote estimates from $10,000 up to $600,000
Education
Associate of Arts - Business Administration
Tallahassee Community College
05.2008
Accounting, Economics and LIterature Creative Thinking Computer Course work -
Culinary Diploma -
FCI French Culinary Institute
06.2009
All lines License/JUNE 12 2020 -JULY 13 2020 Personal, Commercial and other forms of insurance. Hazards and risk management Policy Provisions and Negotiations Insurance Regulation State Farm Broadcast Completed State Farm Estimatics and Policy Course -
Skills
- Licensed Insurance Adjuster
- Xactimate specialist
- Property adjusting
- Property claims
- Strong interpersonal and communication skills
- Claims file management processes
Certification
- Certified Rope and Harness, Eberls - 2020
- Certified State Farm Estimatics, Policy and Live Broadcast Eberls - 2020
Timeline
Claims Adjuster Trainer
Sedgwick Claims Solutions
07.2023 - 07.2023
Claims Adjuster
The Best Claims Solutions
03.2023 - 05.2023
Independent Insurance Adjuster
Sedgwick CMS
01.2023 - 02.2023
Independent Insurance Adjuster
Griston Claims Service
10.2022 - 10.2022
Independent Insurance Adjuster
The Best Claims Solutions
05.2022 - 08.2022
Independent Insurance Adjuster
Sedgwick
04.2022 - 05.2022
Independent Claims Adjuster
Griston Claims Services
12.2021 - Current
Independent Insurance Adjuster
The Best Claims Solutions
09.2021 - 09.2021
Independent Insurance Adjuster
The Best Claims Solutions
08.2021 - 10.2021
Independent Insurance Adjuster
Renfroe/State Farm
06.2021 - 08.2021
Independent Insurance Adjuster
Pilot/Allstate
05.2021 - 06.2021
Independent Insurance Adjuster
Pilot/allstate
02.2021 - 04.2021
Owner/Painter
Straight Form Painters
01.2021 - Current
Independent Insurance Adjuster
Sedgwick Claims
12.2020 - Current
Independent Insurance Adjuster
Eberls/State Farm
08.2020 - 11.2021
Sous Chef
Blue Mabel
04.2019 - 03.2020
Owner
Lure Beauty Spa
01.2019 - Current
Sous Chef
Primrose Restaurant
10.2016 - 05.2017
Insurance Adjuster Trainee
Independent Insurance Adjuster
01.2015 - 09.2019
Associate of Arts - Business Administration
Tallahassee Community College
Accounting, Economics and LIterature Creative Thinking Computer Course work -
Culinary Diploma -
FCI French Culinary Institute
All lines License/JUNE 12 2020 -JULY 13 2020 Personal, Commercial and other forms of insurance. Hazards and risk management Policy Provisions and Negotiations Insurance Regulation State Farm Broadcast Completed State Farm Estimatics and Policy Course -
- Certified Rope and Harness, Eberls - 2020
- Certified State Farm Estimatics, Policy and Live Broadcast Eberls - 2020
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