Tatyana Gray
Fort Worth,TX
Summary
Ethical Auto Claims Adjuster with excellent customer service skills to take on multiple cases while meeting strict deadlines. Adept at determining the level of loss for auto claims cases and deciding on a fair compensation for clients. Strong organizational and communication traits.
Overview
6
6
years of professional experience
1
1
Certification
Work History
Claims Adjuster
State Farm Insurance
03.2025 - Current
- Investigated and evaluated insurance claims involving property damage, liability and/or auto accidents.
- Reviewed policy coverage and determined liability and ensured compliance with company guidelines and state regulations.
- Conducted interviews with claimants, witnesses and involved parties.
- Maintained high-volume caseload while meeting strict deadlines and maintaining quality standards.
- Directed claims negotiations within allowable limit of $15,000 and supported successful litigations for advanced issues.
Juvenile Supervision Officer
Dallas County Juvenile Department
04.2022 - 03.2025
- Oversaw control center, monitoring juveniles, visitors, and employees for signs of suspicious behavior.
- Assigned juveniles tasks such as cleaning cells and stocking clean laundry to keep center running efficiently.
- Completed daily work report sheets and logs.
- Supervised 35 inmates during mealtime and recreational time.
- Implemented behavior management strategies to promote positive interactions and reduce incidents among juveniles.
ABA Behavior Therapist
Cultivate Behavioral Health & Education
09.2020 - 11.2021
- Performed behavioral therapy assessments and treatments in patients' homes without direct supervision.
- Implemented individualized treatment plans developed by clinical supervisors to serve patients with diverse needs.
- Developed and maintained clear, individualized documentation on each patient.
- Monitored and documented client progress, adjusting interventions as needed for effectiveness.
Education
B.S - Sociology, Child Development
Texas Woman's
Denton, Texas12.2026
A.A - Liberal Arts
Blinn College
Bryan, Texas05.2023
Skills
- Licensed Insurance adjuster
- Crisis Response Expertise
- Special needs Understanding
- Customer Service
- Critical thinking
Certification
- CPR Certified
- Licensed Insurance adjuster 26 states
Timeline
Claims Adjuster
State Farm Insurance
03.2025 - Current
Juvenile Supervision Officer
Dallas County Juvenile Department
04.2022 - 03.2025
ABA Behavior Therapist
Cultivate Behavioral Health & Education
09.2020 - 11.2021
A.A - Liberal Arts
Blinn College
B.S - Sociology, Child Development
Texas Woman's