Matthew Usitalo
Toledo,OH
Summary
Forward-thinking team leader skilled at operating departments efficiently to meet goals. Successful background matching employees with roles for maximum performance. Proactive and hardworking individual focused on continuous operational improvement.
Overview
11
11
years of professional experience
Work History
Safety Manager
Prestige Transportation
09.2022 - 01.2024
- Implemented corrective actions following incidents to minimize risks and improve overall safety performance.
- Managed relationships with regulatory agencies while maintaining open lines of communication for inspections and compliance reviews.
- Promoted worksite safety by implementing enhanced lockout and tagout maintenance processes.
- Leveraged FMCSA standards as a basis for developing effective safety protocols tailored to organizational needs.
- Educated employees on hazardous materials, emergency response and safe transit practices.
- Conducted safety audits and inspections to identify workplace hazards and deficiencies.
Operations Manager
Greatway Transportation
01.2019 - 06.2022
- Oversaw facility maintenance, ensuring optimal functionality of equipment and infrastructure at all times.
- Conducted regular performance reviews, identifying areas for improvement and developing action plans to address them.
- Assisted in recruiting, hiring and training of team members.
- Established positive and effective communication among unit staff and organization leadership, reducing miscommunications, and missed deadlines.
- Achieved higher employee retention rates by fostering a positive work environment and providing opportunities for professional growth.
- Interacted well with customers to build connections and nurture relationships.
- Championed safety protocols to maintain a secure working environment, reducing workplace accidents significantly.
- Empowered employees to take ownership of their responsibilities, leading to increased accountability and improved performance outcomes.
Store Manager
MetroPCS
11.2016 - 04.2019
- Supervised creation of exciting merchandise displays to catch attention of store customers.
- Ensured compliance with all applicable laws, regulations, policies by regularly reviewing store procedures and taking corrective measures when necessary.
- Scheduled employees for shifts, taking into account customer traffic and employee strengths.
- Managed daily operations to ensure smooth functioning of the store, maintaining a clean, safe environment for customers and employees.
- Managed financial aspects of store operations, including budget planning, expense tracking, and accurate record-keeping to maintain fiscal responsibility.
- Developed strategies for attracting new customers by analyzing demographic data and conducting targeted marketing initiatives.
Peer Support Specialist
Boysville Monroe
03.2013 - 08.2015
- Assisted individuals in identifying and re-engaging with family, friends and other natural supports to build support system..
- Encouraged self-care among peers by facilitating wellness workshops focused on stress reduction techniques like mindfulness exercises or yoga classes.
- Listened to clients' concerns and provided encouragement and support.
- Provided education on mental health topics and resources to clients.
- Increased community awareness about mental health issues by participating in outreach events such as mental health fairs or informational presentations.
- Assisted youth in setting realistic goals and provided support during their journey towards achieving them.
Education
Associate of Science - Behavioral Sciences
Wayne County Community College District
Detroit, MI05.2012
Skills
- Incident Investigation
- Risk Assessment
- Safety program development
- Project Coordination
Accomplishments
2023 D7 Dads Club Coach of the Year Award
Current D7 Dads Club Board Member
Additional Information
Strong passion for success in others. 10 Years as Youth Athletics Coach, 5 Year Board Member.
Timeline
Safety Manager
Prestige Transportation
09.2022 - 01.2024
Operations Manager
Greatway Transportation
01.2019 - 06.2022
Store Manager
MetroPCS
11.2016 - 04.2019
Peer Support Specialist
Boysville Monroe
03.2013 - 08.2015
Associate of Science - Behavioral Sciences
Wayne County Community College District
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