Matthew Valarezo

• Prepared merchandise for sales floor by pricing or tagging.
• Helped customers locate products and checked store system for merchandise at other sites.
• Trained and developed new hires in company processes, product knowledge, customer service and selling techniques.
• Loaded and unloaded merchandise using ladder and pallet jack.

• Organized racks and shelves to maintain store visual appeal, engage customers and promote specific merchandise.
• Provided positive first impressions to welcome existing, new and potential customers.
• Helped customers locate products and checked store system for merchandise at other sites.
• Answered customer questions regarding sizing, accessories and proper care for merchandise.

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• Promoted customer loyalty and consistent sales by delivering friendly service and knowledgeable assistance.
• Produced high-quality documents, spreadsheets and presentations for internal and customer-facing needs.
• Making sure everything was clean before closing