Matthew Ventura
Homestead,Florida
Summary
Demonstrates strong organizational, communication, and teamwork skills, with proven ability to quickly adapt to new environments. Eager to contribute to team success and further develop professional skills. Brings positive attitude and commitment to continuous learning and growth.
Overview
2
2
years of professional experience
Work History
Owner
Auto Shine Gallery Detailing
07.2024 - 11.2024
- Managed day-to-day business operations.
- Developed and maintained strong relationships with clients, resulting in repeat business and referrals.
- Increased customer satisfaction by implementing efficient business processes and providing exceptional service.
- Consulted with customers to assess needs and propose optimal solutions.
- Enhanced operational efficiency and productivity by managing budgets, accounts, and costs.
- Evaluated industry competition regularly to maintain a competitive advantage in the marketplace.
Cart Staff
Miccosukee Golf and Country Club
11.2022 - 07.2024
- Streamlined the rental process with diligent record-keeping and organized inventory management.
- Maintained up-to-date knowledge on course conditions or changes that may impact golf cart usage throughout the day or seasonally adjustments made accordingly.
- Participated in regular team meetings to discuss updates, resolve issues and share best practices for continued improvement.
- Developed strong working relationships with colleagues from various departments, fostering a positive team dynamic and promoting cross-functional collaboration.
- Provided excellent customer service in handling inquiries, concerns, or special requests from clients with professionalism and discretion.
- Enhanced customer satisfaction by providing friendly and efficient service in golf cart rentals and returns.
- Promoted positive customer relations by engaging with patrons in a courteous manner, offering assistance as needed.
- Proactively addressed golfer questions about course layout or rules when required.
- Conducted inventory audits regularly to ensure accurate counts of available golf carts at all times.
- Assisted golf club members by carrying clubs from range to cart and setting stations with required balls.
- Built and established positive relationships with patrons, team members and supervisors.
Education
Certificate in Marine Technology - Marine Engineering
Marine Technical Training Academy
Pembroke Pines, FL07-2026
High School Diploma -
G. Holmes Braddock High School
Miami06-2023
Skills
- Customer relations
- Small business operations
- Relationship building
- Verbal and written communication
- Attention to detail
- Inventory tracking and management
- Customer service
- Decision-making
Languages
English
Full Professional
Spanish
Limited Working
Timeline
Owner
Auto Shine Gallery Detailing
07.2024 - 11.2024
Cart Staff
Miccosukee Golf and Country Club
11.2022 - 07.2024
Certificate in Marine Technology - Marine Engineering
Marine Technical Training Academy
High School Diploma -
G. Holmes Braddock High School
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