Looking for a responsible and challenging career that will provide the opportunity to utilize my skillset but also present new challenges to expand my knowledge. Authorized to work in the US for any employer
Overview
1
1
Certification
13
13
years of professional experience
Work History
Server/Bartender
Cooper's Hawk Winery & Restaurants
Reston, VA
01.2026 - Current
Delivered exceptional customer service in high-pressure restaurant settings.
Engaged guests to personalize dining experiences, enhancing overall satisfaction.
Maintained composure during peak hours, promoting a positive atmosphere.
Multitasked effectively to handle various responsibilities during busy shifts.
Managed bar inventory, ensuring timely stock replenishment to support uninterrupted service.
Prepared and served a variety of beverages according to standard recipes.
Assistant Manager/Sales Manager
Peoples Restaurant Equipment Company
Detroit, MI
08.2019 - 12.2025
Oversaw sales and inventory team, ensuring adherence to protocols and achievement of sales goals.
Contacted local businesses to explore and establish partnership opportunities.
Fulfilled equipment orders for restaurants and local businesses, ensuring timely and accurate delivery.
Take phone orders completing necessary paperwork for accurate delivery to clients.
Waiter
The Motown Bistro
Detroit, MI
08.2023 - 09.2025
Provided prompt, accurate, and exceptional customer service.
Maintained extensive knowledge of menu options and daily specials ranging from origin of ingredients to cooking methods and suggested drink pairings.
Presented each course of the meal to exact standards established by the chef to create a rich, fulfilling experience for diners.
Prepared dining room for dinner by setting tables to enhance guest experience.
Executed closing tasks to maintain a clean and professional dining room environment.
Suite Attendant Ford Field
Levy Restaurants
Detroit, MI
08.2019 - 08.2023
Maintained proper display and organization of food and beverage during events to enhance guest experience.
Executed responsible alcohol service policies to ensure compliance and safety for all patrons.
Create, modify and close sale checks via electronic tablet.
Conducted post-event inventory and restocking of products to support operational readiness for subsequent events.
General Manager
Office Depot OfficeMax
Fairfax, VA
05.2017 - 08.2019
Developed store strategies and tactics to achieve sales results and operational goals, increase conversion rates, and drive customer traffic into store.
Managed sales performance and identified sales opportunities to optimize revenue generation.
Achieved results in sales, services, operational profit, and customer/community relationships through targeted initiatives.
Lead, motivate, and inspire associates to create a customer/client first environment resulting in a positive customer experience.
Provided associate training and development, conducted talent assessments, and identified and developed top talent for succession planning.
Provide constructive feedback, appropriate coaching, and counseling.
Engaged with local community and hosted in-store events with small businesses, strengthening client relationships and enhancing brand visibility.
Soccer Coach
Springfield Youth Club
Springfield, VA
09.2013 - 08.2019
Led training sessions focusing on individual skills and game strategies.
Developed practice plans tailored to diverse skill levels of youth players.
Conducted skill assessments to track player development and progress.
Fostered teamwork and sportsmanship through group activities and drills.
Communicated effectively with parents regarding player performance and team goals.
Operations Manager
Office Depot
Manassas, VA
01.2014 - 05.2017
Managed logistics team, providing training, feedback, and daily meetings to enhance team effectiveness.
Collaborated with Store Managers to ensure compliance with loss prevention, visual, and merchandising standards across all stores.
Engaged customers proactively to address their needs
Cultivated a sales culture within the team to drive revenue generation and exceed sales goals.
Report to District Manager weekly with updates on projected payroll, sales, and various happenings within the company
Education
High School Diploma -
Forest Park High School
Dumfries, VA
01-2007
Skills
Customer engagement
Guest relations
Time management
Computer skills
Attention to detail
Decision making
Critical thinking skills
Team collaboration
Effective communication
Motivated and energetic
Dependable and diligent
Eager learner
Thrives under pressure
Personal Information
Title: Management/Sales/Hospitality
Work Permit: Authorized to work in the US for any employer
Visa Status: Authorized to work in the US for any employer
Certification
Chauffeur's License 05/2022 to Present, CPR/First Aid 04/2018 to Present