Matthew Vita
Lake Ronkonkoma,NY
Summary
Results-focused Supervisor offering successful background leading talented billing and claims personnel. Successful at engaging with staff by discussing performance, maintaining accountability and acknowledging excellent performance. Driven to maintain Productivity and Quality standards by supporting staff with effective coaching and mentoring.
Overview
7
7
years of professional experience
1
1
Certification
Work History
Supervisor-Medical Expense
GEICO
Woodbury, NY
03.2021 - Current
- Verified proper ICD coding on billing.
- Complied with HIPAA privacy and security regulations to protect patients' medical records and information.
- Participated in workshops and other training opportunities to remain current on billing procedures, regulations and industry updates.
- Reviewed patient diagnosis codes to verify accuracy and completeness.
- Participates in team contests and goals to enhance productivity and improve employee morale.
- Evaluated employee skills and knowledge regularly, training and mentoring individuals with lagging skills.
PIP Adjuster
GEICO
Woodbury, NY
11.2016 - 03.2021
- Reviewed and analyzed suspicious and potentially fraudulent insurance claims.
- Substantiated legitimate claims and denied unjustified claims.
- Answered questions posed by insured and attorneys.
- Conducted comprehensive interviews of witnesses and claimants to gather facts and information.
- Maintained contact with claimants and attorneys to determine treatment status.
- Followed up on potentially fraudulent claims initiated by claims representatives.
CSR Coach
GEICO
Woodbury, NY
03.2016 - 11.2016
- Brought positive attitude to orientation and educational programs to improve learning environment.
- Evaluated employee performance and coached and trained to improve weak areas.
- Set overall vision and provided team leadership.
Claims Service Representative
GEICO
Woodbury, NY
10.2014 - 03.2016
- Reviewed and adjusted customer coverage levels to address, identify and resolve customer conflicts.
- Checked documentation for accuracy and validity on updated systems.
- Generated, posted and attached information to claim files.
- Processed and recorded new claims.
- Modified, updated and processed existing claims.
Education
Business Administration
Nassau Community College
Garden City, NYSkills
- Priority management
- Team Building
- Training and mentoring
- Staff Management
- Data Entry and Maintenance
- Multitasking and Prioritization
- Issue and Complaint Resolution
Certification
Lean Six Sigma
Timeline
Supervisor-Medical Expense
GEICO
03.2021 - Current
PIP Adjuster
GEICO
11.2016 - 03.2021
CSR Coach
GEICO
03.2016 - 11.2016
Claims Service Representative
GEICO
10.2014 - 03.2016
Business Administration
Nassau Community College