Matthew Vuong
Newington
Summary
Proven leader with extensive experience across diverse work environments. Expertise in delivering exceptional customer service, ensuring satisfaction for both employers and clients. Demonstrates efficiency and speed in service delivery, contributing to overall operational success.
Overview
2
2
years of professional experience
1
1
Certification
Work History
Front of House Manager
Wang Palace
Rocky Hill
06.2023 - 08.2025
- Oversaw daily operations to ensure efficient front-of-house activities.
- Managed restaurant operations with emphasis on quality and customer satisfaction.
- Executed daily opening and closing duties, including register setup and cash management.
- Resolved guest inquiries and complaints to maintain a positive experience.
- Monitored dining room cleanliness to ensure a satisfactory experience.
Lifeguard
Newington Parks And Recreation
Newington
06.2023 - 07.2025
- Monitored pool activities, ensuring safety and adherence to regulations.
- Enforced facility rules to maintain a secure environment for all patrons.
- Maintained facility cleanliness, meeting standards expected by visitors.
- Collaborated with team members during training drills and emergency simulations.
- Educated patrons on water safety practices and proper swimming techniques.
Education
High School Diploma -
Newington High School
Newington, CT06-2025
Skills
- Customer service
- Communication skills
- Team building
- Time management
- Conflict resolution
- Safety compliance
- Cash handling
- Facility maintenance
Accomplishments
- Mu Alpha Theta
- National English Honor Society
- Ro Kappa
- Tri-M
- AP Scholar Award
- Leadership Award (NHS Boys Swimming)
- Coach Brophy Award (NHS Boys Swimming)
- Team Captain (NHS Boys Swimming 24-25)
- Section Leader (NHS Band 23-25)
Certification
- Red Cross - Lifeguarding (Including Deep Water) with CPR/AED for Professional Rescuers and First Aid
Timeline
Front of House Manager
Wang Palace
06.2023 - 08.2025
Lifeguard
Newington Parks And Recreation
06.2023 - 07.2025
High School Diploma -
Newington High School
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