Matthew Waltenbaugh
Ford City,PA
Summary
Accomplished leader with a proven track record at Halliburton Energy Services, adept in strategy implementation and effective training delivery. Excelled in performance monitoring and talent management, ensuring project success and exceptional customer service. Skilled in both staff development and technical aspects of fiber optic technology, demonstrating a unique blend of hard and soft skills.
Overview
34
34
years of professional experience
Work History
Service Supervisor 3
Halliburton Energy Services
Zanesville, OH
02.2010 - Current
- Monitored daily performance of team members to ensure compliance with company standards.
- Developed and implemented departmental policies and procedures for efficient operations.
- Assigned, trained and managed service staff to ensure quality customer service.
- Ensured all equipment was maintained in safe working order by performing regular maintenance checks.
- Coordinated with other departments to resolve customer complaints promptly and effectively.
- Conducted weekly meetings with team members to discuss goals and objectives.
- Recruited, interviewed, hired, evaluated, promoted, disciplined and terminated employees as needed.
- Built strong relationships with customers through effective communication skills.
- Supervised team of employees and delegated duties and responsibilities to each member.
- Delivered exceptional customer service and handled inquiries and complaints.
Project Manager Cable Installations
Professional Broadband Inc.
Pittsburgh, PA
07.2005 - 01.2010
- Conducted regular status meetings with internal teams and external partners to track progress against established milestones.
- Negotiated contracts with vendors and suppliers based on company objectives and budget constraints.
- Maintained records of all documents related to each project including specifications, change orders, invoices.
- Coordinated resources across multiple departments and teams as needed for successful completion of projects.
- Facilitated resolution of conflicts between team members when necessary.
- Developed and maintained project plans, timelines, and budgets.
- Managed multiple projects with competing deadlines simultaneously.
- Provided guidance to team members regarding tasks assigned to them.
Lead Fiber Optic Technician
Team Fishel
Louisville, KY
05.1999 - 10.2004
- Performed splicing and termination of fiber optic cables according to industry standards.
- Conducted system tests, inspections and troubleshooting to ensure optimal performance of the network.
- Provided technical support in resolving complex installation issues with existing or new fiber optic systems.
- Maintained records of work done on each project including time spent, materials used.
- Supervised junior technicians in their tasks such as cable installation, splicing and termination.
- Trained personnel on proper use of tools and techniques involved in handling fiber optics systems.
- Participated in meetings with clients to discuss progress made on projects involving the use of fiber optics technology.
MOS 11B Infantry
U.S. Army Active Duty
Ft. Campbell, KY
06.1990 - 11.1996
- Conducted field training exercises and coordinated the movements of infantry units in support of combat operations.
- Organized and directed personnel on patrol missions in hostile environments.
- Supervised and evaluated performance of junior officers in order to ensure proper execution of orders.
- Monitored battlefield conditions while providing timely feedback to commanders.
- Patrolled restricted areas and authorized access for permitted personnel.
- Participated in airborne operations including parachute training and jumps.
- Engaged in marksmanship training with various weapons systems to ensure accuracy and proficiency.
- Engaged in vehicle maintenance and operation for tactical mobility.
Education
Associate of Arts - Fiber Optics
Wrightco Technologies
Indiana, PA11-1998
High School Diploma -
Lenape Vocational School
Ford City, PA06-1990
Skills
- Effective Training Delivery
- Strategy implementation
- Performance monitoring
- Staffing
- Talent management
Timeline
Service Supervisor 3
Halliburton Energy Services
02.2010 - Current
Project Manager Cable Installations
Professional Broadband Inc.
07.2005 - 01.2010
Lead Fiber Optic Technician
Team Fishel
05.1999 - 10.2004
MOS 11B Infantry
U.S. Army Active Duty
06.1990 - 11.1996
Associate of Arts - Fiber Optics
Wrightco Technologies
High School Diploma -
Lenape Vocational School
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