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Seasoned supply chain professional with a proven track record of delivering exceptional customer service and collaborating effectively with various business segments to drive cost reduction. Strong communication skills across all levels of the organization. Excel at maintaining focus on the big picture while identifying opportunities to reduce expenses and drive sales through process efficiencies. Expertise includes developing standard operating procedures (SOPs) and providing comprehensive training to team members, enabling efficient task performance. Thrive in fast-paced environments, adept at multitasking and quickly adapting to changing priorities. Leverage skills to optimize transportation and warehouse operations for maximum efficiency.

Dynamic Order Management Analyst with proven expertise at Infoblox in optimizing order processing and enhancing customer satisfaction. Skilled in SAP and logistics coordination, I excel in query resolution and effective communication. A collaborative team player, I consistently deliver results while managing multiple priorities in fast-paced environments.
Dedicated and resourceful Order Management Representative with many years of diverse sales and customer support experience. Exceptional verbal and written communication skills with passion to handle and follow through on every detail. Engaged expert and go-to person on ordering and sales processes with enthusiastic willingness to assist others proactively.

Qualified Order Management Specialist with Sales Support, Customer Service, Logistics experience and 5 years experience in a fast-paced work environment. Personable and professional under pressure. Driven to exceed goals and focus on continual process improvement and cost reduction.


Diligent Order management analyst with 3+ years of order management experience from order placement through final customer payment. Excels in high-volume atmospheres requiring multitasking skills and commitment to customer satisfaction. Showcases attention to detail and responds to shifting priorities across broad range of order fulfillment tasks to drive operational efficiencies.

  3+ Years experience in Dealership and customer service, transportation, procurement, Inventory using Power BI, manual sourcing using POMP, allocation of parts, advising best solutions for Dealer's using partsviz(Salesforce), handling High priority & Medium priority backorders, and fulfilling the backorders, working with cross functional teams such as Logistics team analysts, Dealer coordinator, freeze release team, part release team & Parts order system support team.
  1 Year 6 months experience in Core Mechanical stream which includes, Tool & Fixture Designing using Autodesk Inventor, AutoCAD & Solidworks, Detailing, Geometric Dimensioning and Tolerances(GD&T), Fabrication, NPD, Pilot lot production, working with cross functional teams such as Quality, Production, Procurement, Tier 2 supplier.


Motivated Order Management Representative processes and tracks customer orders in fast-paced environment with demonstrated commitment to customer service excellence. Multitasks, prioritizes and problem solves while creating and maintaining well-organized workflow. Strong (MS office) knowledge and proficiency to navigate multiple systems. Detail-oriented team player with strong organizational skills. Ability to handle multiple projects simultaneously with a high degree of accuracy. To seek and maintain full-time position that offers professional challenges utilizing interpersonal skills, excellent time management and problem-solving skills. Hardworking and passionate job seeker with strong organizational skills eager to secure entry-level related position. Ready to help team achieve company goals.

Matthew Waterman

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Order Management Analyst

Intern

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Bachelor of Science - Business Administration

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Order Management Analyst

Intern

Bachelor of Science - Business Administration

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