Summary
Work History
Education
Skills
Timeline
pwb

Matthew Weber

Sioux City ,Iowa

Summary

Operations professional with extensive background in optimizing workflows and supporting operational efficiency. Proven ability to collaborate with teams and adapt to changing needs, ensuring reliable and consistent performance. Known for strong organizational abilities and attention to detail.

Work History

Operations Assistant

People Ready Staffing
Sioux City Tyson Event Center
11 2022 - Current
  • Improved customer satisfaction by promptly resolving issues and answering inquiries via phone, email, and in-person interactions.
  • Provided hands-on training to new hires, ensuring they were well-equipped to perform their roles successfully from day one.

Bartender

Paxton Tap
Sioux City IA
08 2002 - 11 2022
  • Served high customer volumes during special events, nights, and weekends.
  • Maintained a clean and organized workspace, ensuring compliance with health and safety regulations.
  • Organized bar inventory and storage procedures to keep stock within optimal levels and meet expected customer demands.
  • Reduced wait times for drinks by efficiently managing the bar area and prioritizing orders.
  • Assisted with staff training, sharing expertise in bartending techniques and customer service best practices.
  • Managed cash handling duties responsibly, ensuring accurate accounting at the end of each shift.
  • Kept bar presentable and well-stocked to meet customer needs.
  • Enhanced overall guest experience by promptly addressing concerns and resolving issues professionally.

Assistant Manager

Culver's Restaurant
Ames IA
07 2002 - 08 2002
  • Improved customer satisfaction by addressing and resolving complaints promptly.
  • Supervised day-to-day operations to meet performance, quality and service expectations.
  • Maintained a clean, safe, and organized store environment to enhance the customer experience.
  • Monitored cash intake and deposit records, increasing accuracy, and reducing discrepancies.
  • Oversaw daily cash reconciliations, ensuring accurate financial reporting and minimizing discrepancies.
  • Generated repeat business through exceptional customer service.

Education

East high
08.1994

Skills

  • Active Listening
  • Decision-Making
  • Teamwork and Collaboration
  • Self-Motivated

Timeline

Operations Assistant

People Ready Staffing
11 2022 - Current

Bartender

Paxton Tap
08 2002 - 11 2022

Assistant Manager

Culver's Restaurant
07 2002 - 08 2002

East high

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Matthew Weber