I love music and theatre! I am learning piano currently and I have extensive background in the theatre both working shows and going to see shows of all kinds and genres
Matthew Whittier
Littleton,CO
Summary
Becoming a paraprofessional offers support to students of different learning levels and backgrounds. I will be always ready to step in and positively impact student learning or teacher wellbeing with timely support. I am reliable in maintaining orderly spaces and preparing daily materials and/or projects as directed or instructed. I possess the ability to learn quickly and apply these skills to any application required.
Overview
3
3
years of professional experience
Work History
Loan Officer/ Collections Officer
Foothills Credit Union
08.2022 - 10.2024
- Originated, reviewed, processed, closed, and administered customer loan proposals.
- Collaborated with underwriters to expedite loan approvals and close deals in a timely manner.
- Assisted clients in selecting appropriate loan products for their needs, resulting in higher customer satisfaction.
- Ensured compliance with all federal and state regulations throughout the loan origination process.
- Delivered exceptional customer service by promptly addressing client concerns and resolving issues as they arose during the lending process.
- Assisted customers with completing loan applications and other paperwork.
- Submitted loan applications to underwriter for verification and recommendations.
- Educated potential clients on various loan options, guiding them towards informed decisions that fit their financial goals.
Teller
Foothills Credit Union
07.2022 - 08.2022
- Referred customers to other banking departments for specialized services.
- Disbursed cash and checks accurately while maintaining security of cash drawers.
- Balanced cash drawer daily and resolved discrepancies to provide accurate data regarding cash flow.
- Maintained friendly and professional customer interactions.
- Processed customer transactions promptly, minimizing wait times.
- Answered telephone inquiries on checking and savings accounts, loans, and lines of credit.
- Collaborated effectively with other departments as needed to resolve outstanding issues or complete complex tasks for customers.
Teller
Federal Correctional Institute- Federal Credit Uni
12.2021 - 06.2022
- Referred customers to other banking departments for specialized services.
- Disbursed cash and checks accurately while maintaining security of cash drawers.
- Balanced cash drawer daily and resolved discrepancies to provide accurate data regarding cash flow.
- Maintained friendly and professional customer interactions.
- Processed customer transactions promptly, minimizing wait times.
- Answered telephone inquiries on checking and savings accounts, loans, and lines of credit.
- Collaborated effectively with other departments as needed to resolve outstanding issues or complete complex tasks for customers.
Education
Business Administration
Community College of Denver
Denver, Colorado High School Diploma -
Columbine High School
Littleton, Colorado 05-2017
Skills
- Relationship building and maintenance
- Fast learning and ability to apply newly acquired skills
- Clerical and assistive support in many different capacities
- Very proficient with technology of all kinds
- Quick problem solving
- Ability to calmly handle emergencies and situations
- Full use of Microsoft office suite (word, excel, powerpoint)
- Typing 50-60 WPM
- Ten key proficiency
- Database entry and navigation
- Attention to detail
- Ability to work well in a team setting or by myself
Interests
Timeline
Loan Officer/ Collections Officer
Foothills Credit Union
08.2022 - 10.2024
Teller
Foothills Credit Union
07.2022 - 08.2022
Teller
Federal Correctional Institute- Federal Credit Uni
12.2021 - 06.2022
Business Administration
Community College of Denver
High School Diploma -
Columbine High School
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