Matt Whitworth
Caldwell,ID
Summary
Dedicated Sales Specialist with strong sales and customer service skills and in-depth knowledge of parts. Organized inventory management and efficient record-keeping support streamlined operations. Resolved customer service issues and promoted products effectively. Monitored performance indicators and researched sales trends to enhance team performance and maximize sales potential.
Overview
19
19
years of professional experience
Work History
Parts Specialist
Burks Tractor
Caldwell, ID
08.2023 - Current
- Processed parts orders for service technicians and walk-in customers
- Checked OEM parts availability using dealer inventory systems
- Matched part numbers with equipment models and serial information
- Assisted customers with product selection based on their needs.
- Provided customers with technical advice regarding parts information and availability.
- Researched pricing, availability, compatibility, quality standards, and other factors related to purchasing decisions.
- Received and organized incoming parts shipments to ensure efficient stocking and accessibility
- Retrieved parts for repair orders and dealership service schedules
- Coordinated with vendors on special orders and backorders to maintain inventory availability
- Maintained clean parts counter and organized storage areas
- Organized and labeled parts to ensure easy identification and retrieval.
- Created purchase orders for new parts based on vendor requests.
- Coordinated shipping arrangements for outbound orders.
- Inspected and verified incoming parts for accuracy against invoices, delivery notes, and packing slips.
- Coordinated restocks by working closely with parts manager to fill critical gaps.
- Performed regular audits of warehouse shelves to verify proper stocking levels.
- Implemented strategies for maximizing storage space utilization, enhancing inventory management.
- Optimized team effectiveness by personally working with new hires regarding compliance, sales, and service standards.
- Coordinated and executed daily parts deliveries to local businesses.
- Maintained organized stacking of parts for easy access and ready for purchase to boost sales.
- Processed returns, exchanges, and refunds in a timely manner.
- Performed complimentary services, battery installation, testing and wiper installations.
- Collaborated with other members of sales team to reach targets.
- Maintained organized stacking of parts for easy access and ready for purchase to boost sales.
- Collaborated with other members of sales team to reach targets.
Sprinkler Pipe Fitter
State Fire
Meridian, Idaho
11.2023 - 08.2024
- Installed fire sprinkler piping for State Fire commercial protection systems.
- Installed and tested sprinkler systems in accordance with NFPA 13 standards.
- Inspected fittings, valves, and piping for code-compliant installation.
- Tested sprinkler lines for leaks and repaired faulty connections.
- Maintained a safe working environment by adhering to safety protocols at all times.
- Measured and cut pipe using blueprint and site layout details.
- Cut, threaded, and bent piping for installation.
- Threaded, grooved, and joined pipe sections for sprinkler assemblies.
- Mounted hangers, supports, and brackets for overhead sprinkler lines.
- Fabricated pipe hangers and supports according to design specifications.
- Calculated the correct number of sprinklers needed for each area of a building.
- Performed routine maintenance on existing fire sprinkler systems.
- Adjusted flow rates of water supply lines using specialized tools and gauges.
- Repaired or replaced faulty valves, fittings, and other related equipment.
- Troubleshot problems with hydraulic calculations in order to adjust water pressure levels.
- Inspected sprinkler system components to ensure proper operation.
- Cut openings in walls and floors to accommodate pipe and pipe fittings.
- Managed all tasks related to piping systems, including fabrication, assembly, installation, and maintenance.
- Performed hydrostatic pressure testing of boilers and pressure vessels.
- Installed piping systems for plumbing for both domestic and HVAC lines.
- Connected fire tubes to heads as well as water tubes to drums and headers of boilers.
- Installed supports from ceiling joists to secure pipes in place.
- Maintained tools, materials, and clean work areas on State Fire sites.
- Inspected work sites for holes and damage.
- Inspected worksites to determine presence of obstructions, unsafe conditions, and crew errors.
Parts Specialist
Burks Tractor
Twin Falls, Idaho
01.2021 - 08.2022
- Assisted Burks Tractor customers with tractor and equipment parts selection
- Matched part numbers with corresponding equipment models to ensure accurate orders. with equipment models and serial information
- Retrieved parts for repair orders and dealership service schedules
- Created purchase orders for new parts by coordinating with vendors or suppliers.
- Communicated with vendors about special orders and backorders
- Received customer orders and placed them into the system for processing.
- Maintained precise records of all inventory transactions in the computer system to support effective inventory management.
- Coordinated restocks by working closely with parts manager to fill critical gaps.
- Monitored stock levels of all products in storeroom to maintain optimal supply and prevent stockouts.
- Documented any discrepancies between actual inventory counts versus what was recorded in the system.
- Finalized sales receipts, contracts, logs and other documentation regarding parts sales and service appointments.
Electrician
Dustys Electric
Sun Valley, Idaho
01.2017 - 01.2020
- Performed electrical installations, maintenance and repairs of electrical systems, wiring, fixtures and components.
- Installed wiring, outlets, switches, and lighting for Dusty’s Electric service calls.
- Troubleshot electrical faults in panels, circuits, and fixtures for Dustys Electric clients.
- Repaired damaged wiring and equipment during Dustys Electric maintenance work.
- Inspected systems for code compliance and safety on Dustys Electric jobs.
- Tested voltage, continuity, and grounding using meters and diagnostic tools.
- Installed conduit and wiring for motor controls in compliance with safety standards.
- Connected wires to circuit breakers and transformers to establish electrical connections.
- Followed safety procedures when working on energized circuits; observed lockout and tagout requirements when servicing equipment.
- Diagnosed issues in electrical circuits and equipment and took proper corrective or preventive measures for repair.
- Identified problems with electrical systems by observing operation, listening for problems and using test equipment such as multi-meters.
- Worked extensively on three-phase, 277/480 volt power distribution systems.
- Performed electrical utility services for industrial-based and new building projects.
Farm Hand
Simpson Brothers Farms
Carey, Idaho
03.2008 - 01.2020
- Operated farm equipment for Simpson Brothers Farms field work and daily operations.
- Fed livestock and monitored animal health during routine barn checks.
- Maintained fences, gates, and farm structures across Simpson Brothers Farms property.
- Planted, watered, and harvested crops following seasonal farm schedules.
- Cleaned stalls, pens, and work areas to support safe farm conditions.
- Loaded, unloaded, and moved feed, supplies, and harvested produce.
- Inspected equipment and reported repairs to keep farm tools ready.
- Performed general maintenance tasks around the farm, including repairing fences and buildings.
- Fed and watered livestock daily to ensure their health and well-being.
- Assisted in the preparation of soil for planting by tilling and plowing fields.
- Applied fertilizers and pesticides according to instructions in order to maximize crop yield.
- Operated irrigation systems to provide adequate water supply for plants.
- Weeded fields manually or used specialized tools such as hoes or cultivators.
- Harvested crops according to season and maintained records of yields.
- Sorted and arranged harvested crops in storage areas for easy access. for harvested crops.
- Inspected fields regularly to identify pests or diseases that may harm crop growth.
- Planted seeds according to prescribed methods of production.
- Assisted in the planting, cultivating, and harvesting of crops, ensuring timely and efficient processes.
Education
Associate of Science - Athletic Director
University of Montana Western
Dillon, MT12-2019
Skills
- OEM parts lookup
- Parts number matching
- Inventory systems
- Inventory control
- Purchase orders
- Dealer cataloging
- Client engagement
- Customer relations
- Sales-driven
- Time management
- Dependable
- Adaptable
- Positive mindset
- Honest
- Learning new skills
- Listening
Timeline
Sprinkler Pipe Fitter
State Fire
11.2023 - 08.2024
Parts Specialist
Burks Tractor
08.2023 - Current
Parts Specialist
Burks Tractor
01.2021 - 08.2022
Electrician
Dustys Electric
01.2017 - 01.2020
Farm Hand
Simpson Brothers Farms
03.2008 - 01.2020
Associate of Science - Athletic Director
University of Montana Western