Matthew Wiele
Rainbow Play Midwest
Saint Cloud,USA
1
Certification
2027
years of professional experience
Results-driven sales professional with ten years of experience in customer engagement and solution-based selling. Cultivates strong team relationships while adapting to evolving business needs. Delivers effective communication and problem-solving strategies to achieve targets and exceed client expectations.
Work History
Product Specialist
5 Months- Guided customers in selecting swing sets tailored to yard dimensions and budget constraints
- Work deals from introduction to completion
- Responsible for collecting payments before we send our crew out to complete the tasks
- Coordinate installations with clients and contractors
- Effectively relay customizations utilizing edited checklists and diagrams
- Follow up with the customers after the work is completed to ensure satisfaction or find solutions for issues they are experiencing
Surveyor
- Surveyed properties for various insurance companies in the central Minnesota region
- Identified and documented a myriad of potential hazards
- Made appointments when necessary to access interior of residential properties
- Managed tasks independently according to due dates with little oversight
- Put together efficient routes with multiple stops to help with time management for appointments
Licensed Insurance Agent
- Licensed in the state of Minnesota to issue property, casualty, and life insurance policies
- Operated customer management systems efficiently
- Provided support to potential clients during initial inquiries
- Supported current customers with tailored solutions for their needs
Regional Carrier Representative
- Resolved internal capacity issues by leveraging external resources
- Managed short notice freight needs by delivering tailored solutions to customers
- Operate as a liaison between internal sales reps and carriers to provide accurate updates
- Established relationships with carriers to expand freight movement options
- Solve internal capacity issues using external resources
- Was able to manage high volumes of both incoming and outgoing phone calls as well as emails while staying organized
- Provided after-hours support to customers and was quickly promoted
- Recognized as a top performer
Internet Salesman
- Collaborated with team to ensure timely handling of online inquiries, enhancing customer satisfaction
- Monitored lead sources to improve response times, resulting in more efficient follow-ups
- Worked with a team of individuals to ensure timely handling of online inquiries
- Maintained up-to-date product knowledge and incentives to effectively address customer needs
- Conducted product demonstrations for customers to showcase features and benefits.
- Achieved salesmen of the month in a highly competitive environment
Mobile Team Lead
- Serviced high-profile customers by recommending tailored products in various department store locations in northern suburbs
- Conducted regular inventory updates to ensure accurate stock levels.
- Successfully met sales quotas-a regional leader during holiday seasons
- Served as a brand ambassador for Apple (Apple Master)
- Hired as a team member and promoted to team lead
Skills
Sales expertise
Exceptional customer service
Complaint resolution
Data accuracy
Data accuracy
Project coordination
Documentation and reporting
Analytical thinking
Problem-solving
Verbal and written communication
Reliable and dependable
Certification
- Insurance Producer License
- Life Insurance License
Timeline
Product Specialist
Rainbow Play Midwest
03.2026 - CurrentRead More
Surveyor
CIS Group of Companies LLC
2024 - 2026Read More
Licensed Insurance Agent
Central Insurance Group Agency
2023 - 2024Read More
Regional Carrier Representative
Anderson Trucking Service
2020 - 2022Read More
Internet Salesman
Kia of St. Cloud
2017 - 2019Read More
Mobile Team Lead
MARKET SOURCE
2015 - 2017Read More