Matthew Williams
Aiken,SC
Summary
Dynamic and results-driven professional with a strong work ethic and exceptional customer service skills, recognized as "Employee of the Month" at Ollies Bargain Outlet. Proven ability to enhance sales through effective product displays and maintain a clean, organized environment while managing high-pressure situations. Quick learner committed to exceeding expectations.
Overview
2
2
years of professional experience
Work History
Car Hopper
Sonic
04.2025 - 07.2025
- Communicated with management and associates to set and exceed sales and customer satisfaction goals.
- Contributed to the overall positive atmosphere of the drive-in by maintaining a professional and upbeat demeanor during all interactions with customers and coworkers.
- Promoted a safe work environment by adhering to proper food safety guidelines during all aspects of order fulfillment process.
Sales Associate Supervisor
Ollies Bargain Outlet
11.2023 - 05.2025
- Assisted in the creation of visually appealing product displays that showcased merchandise effectively, driving increased sales interest from customers.
- Enhanced customer satisfaction through attentive service, product knowledge, and prompt issue resolution.
- Conducted regular performance reviews for sales associates, setting clear expectations and goals for professional growth and development.
- Provided exceptional customer service achieving a 95% satisfaction rating on post-purchase surveys
- Recognized as "Employee of the Month" three times for outstanding sales performance and teamwork
- Acted as a liaison between staff and management, effectively communicating feedback to improve workplace morale
- Adapted quickly to staffing shortages, voluntarily taking on additional responsibilities to ensure seamless store operations
- Successfully managed high-pressure situations during peak holiday seasons, maintaining excellent customer service while meeting sales goals
Education
Bachelor of Science - Mechanical Engineering
Clemson University
Clemson, SC12-2029
South Aiken High School
Aiken, SC05-2025
Skills
- Quick learner
- Cleanliness
- Organization
- Memory retention
- Cash Handling
- Time Management
- Public Speaking
- Efficient work
- Friendly attitude
- Excellent customer service
- Strong work ethic
- Fast and efficient
Accomplishments
- Used Microsoft Excel to develop inventory tracking spreadsheets.
- Supervised team of 5 staff members.
- Trained and mentored 3 employees.
- Promoted to Sales Associate Supervisor after only 6 months for exceptional performance.
Languages
English
Full Professional
French
Limited Working
Timeline
Car Hopper
Sonic
04.2025 - 07.2025
Sales Associate Supervisor
Ollies Bargain Outlet
11.2023 - 05.2025
Bachelor of Science - Mechanical Engineering
Clemson University
South Aiken High School
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