Paul Jones
Cleveland
Summary
Resourceful intern with strong multitasking abilities and a commitment to professionalism. Familiar with various software applications and adept at organizing tasks to meet strict deadlines, ready to contribute to team success and process improvements.
Overview
5
5
years of professional experience
Work History
Car Hopper
Dillys
Akron, OH
05.2021 - 09.2021
- Resolved customer inquiries and complaints swiftly, maintaining high satisfaction levels among patrons.
- Delivered exceptional service despite inclement weather conditions, ensuring customer comfort while dining outdoors.
Curb Server
Swensons Drive-Ins
Akron, OH
06.2022 - 09.2023
- Provided exceptional customer service by promptly addressing guest inquiries and ensuring satisfaction.
- Efficiently managed order-taking process, accurately conveying customer preferences to kitchen staff.
- Collaborated with team members to maintain cleanliness and organization of dining area during peak hours.
- Assisted in training new servers on menu knowledge and service protocols, enhancing team performance.
- Implemented best practices for food safety and sanitation, contributing to a safe dining environment.
- Developed rapport with regular customers, fostering loyalty through personalized service experiences.
- Served food and beverages promptly with focused attention to customer needs.
- Worked with POS system to place orders, manage bills, and handle complimentary items.
Curb Server
Swensons Drive-Ins
Cleveland, OH
03.2024 - 06.2025
- Monitored inventory levels, reporting shortages to management for timely replenishment of supplies.
- Streamlined communication between front-of-house and back-of-house teams, improving overall service efficiency.
- Demonstrated strong multitasking skills by managing multiple tables simultaneously without compromising service quality.
- Collaborated with team members during busy shifts for efficient workflow and excellent guest experiences.
- Enhanced team efficiency, collaborating effectively in high-pressure settings.
Intern
Auditor Of State Of Ohio
Columbus, OH
06.2025 - Current
- Collaborated with team members to streamline audit processes
- Supported staff members in their daily tasks, reducing workload burden and allowing for increased focus on higher-priority assignments.
- Gained valuable experience working within a specific industry, applying learned concepts directly into relevant work situations.
- Sorted and organized files, spreadsheets, and reports.
- Gained hands-on experience in various software programs, increasing proficiency and expanding technical skill set.
- Developed organizational skills through managing multiple tasks simultaneously while adhering to strict deadlines.
- Explored new technologies and approaches to streamline processes.
Education
Master of Science - Accounting
Case Western Reserve University
Cleveland, Ohio, OH05-2026
Bachelor of Science - Accounting , Economics, Statistics
Case Western Reserve University
Cleveland, Ohio, OH01-2026
Skills
- Teamwork and collaboration
- Quick learner
- Multitasking and organization
- Team collaboration
- Attention to detail
- Professionalism and etiquette
- Complex Problem-solving
- Strong academic record
Timeline
Intern
Auditor Of State Of Ohio
06.2025 - Current
Curb Server
Swensons Drive-Ins
03.2024 - 06.2025
Curb Server
Swensons Drive-Ins
06.2022 - 09.2023
Car Hopper
Dillys
05.2021 - 09.2021
Master of Science - Accounting
Case Western Reserve University
Bachelor of Science - Accounting , Economics, Statistics
Case Western Reserve University