Matthew Wilson
Lincoln,NE
Summary
Accomplished Director of Marketing Operations at Data Axle, adept in CRM Management and fostering a culture of continuous improvement. Spearheaded a team of 10, enhancing operational strategies and customer satisfaction. Known for creative direction and a results-driven approach, significantly impacting product marketing and client solutions.
Overview
12
12
years of professional experience
Work History
Director, Marketing Operations
Data Axle
10.2020 - Current
- Manage team of 10 account management and operations professionals that supports direct marketing needs of Fortune 100 financial company.
- Optimize team performance through regular communication, goal setting, and performance evaluations.
- Work closely with organizational leadership to guide operational strategy.
- Establish culture of continuous improvement by fostering open communication channels and encouraging employees to voice their ideas.
Manager, Client Solutions and Product Support
Data Axle
06.2012 - 10.2020
- Manage team of 6 account managers .
- Accomplished multiple tasks within established timeframes.
- Maintained professional, organized, and safe environment for employees and patrons.
- Enhanced customer satisfaction by resolving disputes promptly, maintaining open lines of communication, and ensuring high-quality service delivery.
Education
MBA - Business Administration
University of Nebraska At Omaha
Omaha, NE05.2005
Bachelor of Science - Finance
University of Nebraska - Lincoln
Lincoln, NE05.1998
Skills
- CRM Management
- Product marketing
- Creative Direction
- Content Strategy
Volunteering
President Elect, St. Joseph Grade School Student Family Association
Board Member, Edenton Homeowners Association
Timeline
Director, Marketing Operations
Data Axle
10.2020 - Current
Manager, Client Solutions and Product Support
Data Axle
06.2012 - 10.2020
MBA - Business Administration
University of Nebraska At Omaha
Bachelor of Science - Finance
University of Nebraska - Lincoln
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