Matthew Wolfert
Fort Worth
Summary
Professional in multi-unit management, equipped to optimize operations and drive business. Consistently exceeded targets through effective resource allocation and strategic planning. Known for fostering team collaboration and adapting to dynamic business needs with focus on achieving results.
Overview
9
9
years of professional experience
Work History
Area Manager II
Amazon
07.2024 - Current
- Led cross-functional teams to enhance operational efficiency and meet organizational goals.
- Developed and implemented strategic initiatives to improve customer satisfaction and retention.
- Streamlined processes resulting in significant reductions in operational costs and improved service delivery.
- Mentored and trained staff, fostering a culture of continuous improvement and high performance.
Area Manager I
Amazon
12.2022 - 07.2024
- Enhanced service delivery by leading operational strategy across multiple locations.
- Fostered employee development through performance evaluations and coaching initiatives.
- Streamlined supply chain inefficiencies by implementing effective inventory management systems.
- Increased team productivity with targeted training programs ensuring compliance with policies.
- Optimized resource allocation through strategic operational enhancements across diverse locations.
Process Assistant
Amazon DDA9
01.2022 - 12.2022
- Maximized operational efficiency by leading Inbound and Outbound sortation processes.
- Collaborated with Kaizen Team to enhance Inbound Dock setup and workflow.
- Optimized volume mix on Inbound line to maintain production flow and capacity.
- Educated team on parallel pick methodology, driving significant rate improvements.
- Monitored daily production goals, ensuring alignment with operational workflows.
- Identified safety hazards and coached associates on maintaining a safe workspace.
Yard Marshal
Amazon DDA9
12.2020 - 01.2022
- Streamlined trailer check-in/out process, enhancing yard efficiency and traffic flow.
- Developed strategic dock plan, optimizing trailer arrival and placement logistics.
- Implemented safety measures for dock operations, ensuring compliance and risk reduction.
- Trained multiple Yard Marshals, improving team performance and operational consistency.
- Supported inbound and outbound logistics, increasing overall yard productivity.
- Established standard operating procedures for Yard Marshals, enhancing role effectiveness.
Ambassador
Amazon DDA9
09.2020 - 12.2020
- Facilitated successful launch week operations at DDA9, ensuring smooth transitions.
- Demonstrated proficiency in sort shift, picking, and staging roles consistently.
- Led Problem Solve and Audit teams, enhancing overall operational efficiency.
- Achieved Hazmat certification, ensuring compliance with safety regulations.
- Trained multiple new hire classes, creating effective training scripts for ambassadors.
- Streamlined Audit and Problem Solve processes, improving organizational clarity and efficiency.
Pool Cleaning Supervisor
Mobley Pool Company
07.2019 - 07.2020
- Enhanced customer satisfaction by implementing new service strategies and processes.
- Trained and hired new employees to strengthen team performance and efficiency.
- Maintained chemical balance while cleaning 40-50 pools weekly for optimal safety.
- Designed and bid on custom pool projects, meeting customer specifications and budgets.
- Managed retail store operations, improving sales and customer engagement.
- Performed equipment repairs and maintenance as needed to ensure operational efficiency.
Sales Consultant
Classic Chevrolet Buick GMC
05.2018 - 07.2019
- Sold new and preowned vehicles
- Constant customer interaction, follow up, and engagement
- Significant computer use for every step of the sales process
- Helped plan and make dealership commercials
Internet Sales & Used Car Floor Manager
Bossier Automotive
03.2017 - 04.2018
- Achieved high customer satisfaction through expert knowledge of Ram and Jeep brands.
- Trained and mentored new salesmen to enhance team performance and productivity.
- Managed used car inventory effectively through Smart Auction and Manheim Auctions.
- Engaged customers through consistent follow-up, improving sales and retention rates.
Education
Diploma -
Bryan High School
05.2000
Skills
- Natural leader
- Strong communication skills
- Effective Trainer
- Cost Conscious
- Very comfortable on computer, Excel, Word
- Skilled Problem Solver
- Fast learner
- Shift Planning
- Staff management
- Operations management
- Relationship building and management
- Team development
Languages
English
Native or Bilingual
Timeline
Area Manager II
Amazon
07.2024 - Current
Area Manager I
Amazon
12.2022 - 07.2024
Process Assistant
Amazon DDA9
01.2022 - 12.2022
Yard Marshal
Amazon DDA9
12.2020 - 01.2022
Ambassador
Amazon DDA9
09.2020 - 12.2020
Pool Cleaning Supervisor
Mobley Pool Company
07.2019 - 07.2020
Sales Consultant
Classic Chevrolet Buick GMC
05.2018 - 07.2019
Internet Sales & Used Car Floor Manager
Bossier Automotive
03.2017 - 04.2018
Diploma -
Bryan High School