Matthew Workman
Lisbon,OH
Summary
Proactive Sales Floor Associate with extensive experience in maintaining an organized and visually appealing sales floor. Skilled in inventory management, customer engagement, and training new team members. Known for fostering a positive work environment and ensuring a safe and efficient shopping experience.
Overview
8
8
years of professional experience
Work History
Sales Floor Associate
Walmart
Walmart Supercenter #1707 East Liverpool, OH
03.2023 - Current
- Organized racks and shelves to maintain store visual appeal, engage customers, and promote specific merchandise.
- Maintained a clean and organized sales floor, ensuring an efficient shopping experience for customers.
- Greeted customers, helped locate merchandise, and suggested suitable options.
- Assisted in inventory management, conducting regular counts and restocking merchandise as needed.
- Trained new team members by relaying information on company procedures and safety requirements.
- Promoted a positive work environment by fostering teamwork, open communication, and employee recognition initiatives.
- Served as a role model for the team by demonstrating commitment to excellence, professionalism, and adherence to company values at all times.
Operator
Nation Church Solutions
Chester, WV
06.2022 - 02.2023
- Operated various types of machinery, demonstrating versatility and adaptability in diverse work environments.
- Maintained a safe working environment by enforcing strict adherence to safety guidelines and protocols.
- Assisted in training new operators, sharing knowledge of best practices and promoting a culture of teamwork amongst peers.
- Provided on-the-job training to newly hired workers and team members.
Mortgage Loan Data Entry
Visionet Systems
Clinton, PA
12.2019 - 05.2022
- Increased overall client satisfaction by promptly responding to inquiries, addressing concerns, and resolving issues in a timely manner.
- Ensured accuracy of client information, verifying data collected during the application process and updating records as needed.
- Improved loan processing efficiency by accurately entering and verifying data for various loan types.
- Provided exceptional service levels to both internal and external customers while managing multiple high-priority tasks simultaneously.
Shipping Operator
PHD Manufacturing Inc.
Columbiana, OH
01.2017 - 11.2019
- Streamlined order picking processes by organizing product locations according to frequency of demand, enabling faster fulfillment times without sacrificing accuracy.
- Loaded and strapped shipments into place on trucks.
- Maintained a safe working environment by adhering to company safety protocols and conducting regular equipment inspections.
- Reviewed shipping orders for accurate fulfillment.
- Consistently met deadlines for truck departures through effective prioritization of tasks and teamwork.
- Used forklift to lift pallets and heavy items into trucks.
- Reduced truck loading times by streamlining processes and implementing time-saving techniques.
Education
No Degree - Information Technology
Columbiana County Career And Technical Center
Lisbon, OH05-2014
High School Diploma -
David Anderson Jr./Sr. High School
Lisbon, OH05-2014
Skills
- Goal-Oriented
- Customer Service
- Attention to Detail
- Team Cooperation
- Inventory Management
- Positive Customer Engagement
- Organization
- Decision-Making
Accomplishments
- Supervised team of 4 staff members.
- PLE (Power Lifting Equipment) Operating Trainer
Affiliations
- Business Professionals of America
Timeline
Sales Floor Associate
Walmart
03.2023 - Current
Operator
Nation Church Solutions
06.2022 - 02.2023
Mortgage Loan Data Entry
Visionet Systems
12.2019 - 05.2022
Shipping Operator
PHD Manufacturing Inc.
01.2017 - 11.2019
No Degree - Information Technology
Columbiana County Career And Technical Center
High School Diploma -
David Anderson Jr./Sr. High School