Matthew Zaky
Corona,CA
Summary
Recent graduate looking to branch out to gain real-world experience. Ability to complete tasks on time in both individual and team settings. Possesses excellent problem-solving, interpersonal, and organizational skills. Dynamic team leader with track record of successfully leading teams, driving operational efficiency and cost reduction, and ensuring high standards of customer service. Well-versed in developing and implementing policies and procedures to drive operational excellence, improve customer satisfaction and increase profitability. Dependable and reliable, ready to learn and grow with your company.
Overview
4
4
years of professional experience
4
4
years of post-secondary education
4
4
Certifications
4
4
Languages
Work History
Assistant Operations Manager
Patrol Vision Security Services Inc.
Orange, CA
06.2022 - Current
- Monitored employee productivity and optimized procedures to reduce costs.
- Helped team members maintain business professionalism by coaching each on methods for delivering exceptional service to every client.
- Supported operations management, sales, and marketing efforts to increase revenue and overall financial health.
- Prepared accounts receivable, invoices, and processed incoming payments in accordance with established financial policies.
- Optimized security programs, administrative functions, business management and inventory control by enhancing planning and allocation of resources.
Security Guard
Patrol Vision Security Services Inc.
Santa Barbara, CA
08.2020 - 06.2022
- Responded quickly to incidents and assessed active situations for security concerns.
- Remained calm, assertive, and mindful to think critically and problem solve during stressful situations.
- Responsible for conducting multiple nightly visual sweeps of the property and its surroundings.
- Served as a physical deterrent to criminal activity, including property damage and theft.
- Investigated and reported maintenance and safety conditions to avoid endangerment or potentially hazardous situations.
General Staff
Carrillo Dining Commons
Santa Barbara, California
03.2019 - 07.2019
- Cleaned and polished counters, shelves, walls, furniture, or equipment in food service areas or other areas of restaurants and mop or vacuum floors.
- Prepared and served food and beverages to customers.
- Supported other servers, running food and refilling beverages to meet team goals.
- Followed all safety and sanitation policies and procedures.
Education
Bachelor of Arts - Sociology
University of California, Santa Barbara
Santa Barbara, CA 09.2018 - 06.2022
Skills
Leadership
Certification
BSIS Guard Card
Work Availability
monday
tuesday
wednesday
thursday
friday
saturday
sunday
morning
afternoon
evening
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Quote
Whether you think you can or whether you think you can’t, you’re right!
Henry Ford
Timeline
Assistant Operations Manager
Patrol Vision Security Services Inc.
06.2022 - Current
Security Guard
Patrol Vision Security Services Inc.
08.2020 - 06.2022
General Staff
Carrillo Dining Commons
03.2019 - 07.2019
Bachelor of Arts - Sociology
University of California, Santa Barbara
09.2018 - 06.2022
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