Matthew Zuhn
Chicago,IL
Summary
Experienced HR Manager with 9 years of progressive human resources experience supporting diverse organizations across Healthcare, IT, and Cannabis Industries. Proven expertise in employee relations, talent acquisition, performance management, HR compliance, policy development, and organizational development. Adaptive and results driven HR professional with strong knowledge of employment practices and experience navigating operational challenges of multiple industries.
Overview
10
10
years of professional experience
Work History
HR Manager
HSCP, LLC (Canopy USA)
IL • OH • MA • CT
02.2024 - Current
- Managed HR operations, ensuring confidentiality and compliance with company policies and employment laws.
- Lead full-cycle recruitment, including sourcing, interviewing, background checks, offer negotiations, and onboarding.
- Manage the employee lifecycle, including promotions, transfers, performance management, employee relations, and terminations.
- Advised managers and employees on HR policies and best practices, enhancing performance and employee relations.
- Conduct employee relations investigations and partner with leadership to determine appropriate resolutions.
- Administer employee leaves, accommodations, benefits, PTO, payroll, HRIS, and related HR inquiries.
- Lead onboarding and orientation, including I-9 compliance and 30/60/90-day training programs.
- Support performance review processes, employee engagement initiatives, and organizational development efforts.
- Audit timekeeping and attendance practices to ensure policy and regulatory compliance.
- Partnered with HR leadership and cross-functional teams to streamline processes and enhance employee experience.
HR Generalist
Connor& Gallagher OneSource (CGO)
Lisle, IL
01.2023 - 01.2024
- Conducted new hire onboarding and orientation sessions, enhancing employee integration through both onsite and virtual platforms.
- Utilized multiple HRIS and payroll platforms, including UKG, Paycom, Paycor, and Paychex.
- Managed employee benefit enrollments, changes, and terminations, ensuring compliance with COBRA regulations.
- Administered leaves of absence, including FMLA, workers’ compensation, and short- and long-term disability.
- Developed, updated, and interpreted employment policies and procedures to support organizational needs and compliance.
- Advised clients and management on employment practices and policy adherence, fostering a compliant and informed work environment.
- Maintained accurate and confidential employee personnel files, benefits records, payroll documentation, and other employment-related records.
- Prepared HR communications, policies, forms, and documentation tailored to individual client needs.
- Responded to employment verification and employee information requests from client management, service providers, government agencies, and authorized third parties.
HR Business Partner
Trading Technologies International Inc.
Chicago, IL
01.2022 - 01.2023
- Managed and resolved complex employee relations issues. Conducted effective, thorough and objective investigations.
- Recruited for various roles across the company, which involved writing job descriptions, conducting first round interviews, and communicating with hiring managers.
- Conducted new employee orientations, maintained onboarding procedures, and assisted with offboarding.
- Implemented and maintained a brand new ATS (Pinpoint) into the company to be used by all hiring managers.
- Owned and improved functions housed within our Human Resources Information System (HRIS) Workday, including but not limited to building and running reports, maintaining user profiles for new hires and terminations, creating and maintaining integrations, etc.
- Managed and resolved complex employee relations issues, conducting thorough and objective investigations to uphold workplace standards.
- Managed US immigration practices and procedures.
- Oversaw compliance with US immigration regulations
- Assisted with workers compensation, unemployment, I-9 maintenance, leave requests, etc.
- Oversaw security audits, relating to SOC-2, for staff across the organization.
- Collaborated with HR team to advance programs in anti-harassment training and diversity, inclusion, and equality initiatives.
HR Director
Oak Brook Care
Oak Brook, IL
01.2020 - 01.2022
- Managed full-cycle recruitment for all facility departments, including Nursing, Administration, Dietary, Housekeeping, and Clerical.
- Coordinated annual performance evaluation process, achieving timely completion for all employees.
- Responded to employee inquiries, concerns, requests, and other personnel matters in a timely and professional manner.
- Planned and implemented employee recognition programs and initiatives, enhancing engagement and retention.
- Planned and implemented employee recognition programs and initiatives to support engagement and retention.
- Managed full-cycle recruitment across all facility departments, including Nursing, Administration, Dietary, Housekeeping, and Clerical, ensuring alignment with organizational staffing needs.
- Coordinated new hire orientation and ensured completion of all required pre-employment and onboarding documentation.
- Managed employee incident reporting and workers’ compensation claims and maintained required OSHA logs and documentation.
- Prepared and submitted required personnel and regulatory reports to EEO, IDPH/Healthcare Worker Registry, IDES, and other regulatory agencies.
- Partnered with department leaders and provided HR support to address operational and employee-related needs.
- Ensured compliance with federal, state, and local employment regulations and Joint Commission standards.
- Maintained confidentiality and accessed only the minimum necessary Protected Health Information (PHI) required to perform job responsibilities.
IT Recruiter
SmartSource Inc
Saint Charles, IL
01.2018 - 01.2020
- Managed the full-cycle recruitment process from candidate sourcing and screening through placement and applicant closure.
- Managed high-volume recruiting pipelines for multiple clients, generating 50+ daily candidate outreach calls and 100+ candidate emails while leveraging referrals, job postings, and proactive sourcing strategies.
- Partnered with management teams to identify staffing needs and attract, evaluate, and place qualified candidates in critical operational roles.
- Sourced and screened candidates through resume reviews, interviews, reference checks, and comprehensive evaluation of qualifications, character, and work ethic.
- Facilitated positive candidate experiences during recruitment, interviews, and hiring processes.
- Negotiated contract rates and employment terms, ensuring alignment between candidate expectations and client needs.
- Assessed candidate engagement and addressed potential barriers to acceptance to ensure successful placement and retention.
- Conducted professional reference checks and verified employment history and candidate qualifications with previous employers.
- Assisted new hires with benefit enrollment by explaining available options and providing guidance throughout the enrollment process.
- Managed high-volume recruiting pipelines for multiple clients, conducting 50+ daily outreach calls and 100+ candidate emails using referrals and job postings.
- Maintained accurate recruiting databases and activity pipelines to support workflow management, reporting, and forecasting.
- Maintained accurate new hire and termination records and ensured employment documentation was completed in accordance with organizational and legal requirements.
- Processed weekly payroll for onsite consultants, reviewing timekeeping records and resolving discrepancies to ensure accurate and timely payment.
Healthcare Recruiter
Maxim Healthcare Services
Naperville, IL
01.2017 - 01.2018
- Successfully recruited and placed 20 healthcare professionals, securing 20–45-hour workweeks for each employee within a six-month period.
- Developed and implemented recruiting strategies to attract, screen, and hire qualified healthcare professionals based on client staffing requirements.
- Conducted candidate interviews and evaluated qualifications, skills, experience, and overall fit against client requirements.
- Recruited and placed 20 healthcare professionals, ensuring 20–45-hour workweeks for each within six months.
- Coordinated scheduling for 30 external employees across 50 client accounts, aligning staffing needs with employee availability through ongoing communication.
- Supervised and managed external staff, addressing employee relations concerns and administering performance counseling, coaching, and disciplinary action when appropriate.
- Managed employee and client grievances, staffing concerns, and service issues, providing after-hours and weekend on-call support.
- Partnered with the Account Manager on key client accounts, staffing requirements, workforce planning, market development, sales initiatives, payroll, financial operations, referrals, client openings, observation visits, performance evaluations, and marketing activities.
Education
Bachelor of Science Degree - Psychology
Western Illinois University
Macomb, IL01.2016
Skills
- Talent Acquisition & Recruiting
- Employee Relations & Investigations
- Performance & Talent Management
- Onboarding & Off boarding
- HR Policy Development
- Leave management
- Leave & Attendance Management
- Payroll administration
- Compensation & Benefits
- HRIS Management (UKG, Paycom, Paycor, Workday)
- HR analytics
- Employee Engagement
Timeline
HR Manager
HSCP, LLC (Canopy USA)
02.2024 - Current
HR Generalist
Connor& Gallagher OneSource (CGO)
01.2023 - 01.2024
HR Business Partner
Trading Technologies International Inc.
01.2022 - 01.2023
HR Director
Oak Brook Care
01.2020 - 01.2022
IT Recruiter
SmartSource Inc
01.2018 - 01.2020
Healthcare Recruiter
Maxim Healthcare Services
01.2017 - 01.2018
Bachelor of Science Degree - Psychology
Western Illinois University