Matthew Zukowski
Seaford,NY
Summary
Skilled Network Technician Adept at rapidly and expertly addressing network faults for quick recoveries. Proponent of comprehensive preventive maintenance plans to prevent hardware and software faults. Ready to minimize disruptive technical issues and instantly respond to unforeseen networking faults. Dedicated Customer Service professional with knowledge of service delivery and proven multitasking abilities. Committed to maintaining professional relationships to increase profitability and drive business results.
Overview
11
11
years of professional experience
Work History
NOC Technician
Henry Schein
04.2022 - Current
- Overlook AS400 systems and fix any locks that can affect delivers and reproduction for Henry Schein
- Monitored network hardware operations to evaluate proper configuration.
- Perform daily tasks to make sure the AS400 systems is up and running properly.
- Supported users both local and by phone with problem resolution and education.
- Improved overall user experience through support, training, troubleshooting, improvements and communication of system changes.
Delivery Driver, Shipping
FedEx Ground
11.2020 - Current
- Delivered customer packages in a timely and efficient manner
- Organized and categorized a variety of imported shipments
- Assisted in day-to-day operations such as package labeling and stocking.
Volleyball Headcoach
Sportime
11.2018 - Current
- Development of young women athletes to pursue a collegiate career
- Plan weekly practices to better improve team's skills
- Coordination of team events and tournaments.
- Provide guidance to athletes in overcoming challenges and identifying opportunities.
- Promoted good sportsmanship with competing teams on- and off-field.
- Mentored beginner players to foster sense of healthy competition and confidence prior to focusing on skill-building.
- Optimized athlete performance with consistent evaluation and adjustment of coaching techniques based on individual needs and overall team objectives.
- Crafted successful training plans for varsity and junior varsity squads of more than 12 athletes.
Office Management/Accounting Associate
R.M. Rutledge, LTD
06.2018 - 10.2020
- Reconciled accounts, managed audits and updated financial records with remarkable accuracy.
- Streamlined daily reporting information entry for efficient record keeping purposes.
- Created detailed expense reports to facilitate reimbursement for business expenses incurred.
- Managed and responded to correspondence and inquiries from customers and vendors.
- Recorded deposits, reconciled monthly bank accounts and tracked expenses.
- Gathered, evaluated and summarized account data in detailed financial reports.
Pool & Chemical Salesman
Island Recreational
09.2012 - 08.2014
- Sold various pool chemicals and equipment to customers
- Educated customers regarding chemical equipment usage and efficiency
- Operated cash register and computers to itemize and total sales
- Managed equipment stocking as well as opening/closing procedure.
Education
Bachelor of Science - IT
SNHU
Manchester, NH06.2024
Associate of Arts - Economics
Hunter College
New York, NY05.2018
Skills
- Mathematics
- Organization
- Internet Research
- Microsoft Applications
- Quick Books
- Ultra Tax
- Time Management
- Problem Solving
- Adaptability
- AS400 Software
- Network Troubleshooting
Activities
- Hunter College Men's Volleyball Team: City University of New York Athletic Conference Champion (2016,2017 & 2018), NCAA Elite 8 Appearance (2017 & 2018)
- General Douglas MacArthur High School: Men's Varsity Soccer (2012), Men's Varsity Volleyball (2013, 2014), Volleyball Captain (2014) All-Conference Long Island (2013), All-County Long Island (2014), KEY Club, Yearbook Committee
References
Available upon request
Languages
Polish
Limited Working
Spanish
Limited Working
Timeline
NOC Technician
Henry Schein
04.2022 - Current
Delivery Driver, Shipping
FedEx Ground
11.2020 - Current
Volleyball Headcoach
Sportime
11.2018 - Current
Office Management/Accounting Associate
R.M. Rutledge, LTD
06.2018 - 10.2020
Pool & Chemical Salesman
Island Recreational
09.2012 - 08.2014
Bachelor of Science - IT
SNHU
Associate of Arts - Economics
Hunter College
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