Matthew Alexander Ugland
LOGE Crystal Mountain Hotels – Snorting Elk Cellar
Tacoma,WA
1
Certification
18
years of professional experience
Hospitality and Food & Beverage Operations Manager with 18+ years of experience leading high-volume bar, restaurant, lodge, and ski resort operations. Proven success managing teams, optimizing guest experiences, controlling costs, developing beverage programs, and improving operational efficiency in destination hospitality environments.
Work History
Property Manager
2 Years 5 Months- Managed daily lodge operations, maintenance, safety, and guest experience.
- Oversaw reservations, occupancy, facility usage, and operational needs.
- Coordinated with contractors, vendors, lodge leadership, and resort management.
- Maintained supplies, reports, documentation, and emergency response readiness.
Bar Manager
14 Years 7 Months- Lead, train, schedule, and supervise 20+ bar and deli employees while maintaining strong service standards.
- Manage beverage operations including purchasing, inventory, vendor relationships, and cost control.
- Develop seasonal cocktail menus, beverage programs, and promotional events.
- Collaborate with hotel and resort teams to deliver exceptional guest experiences.
- Coordinate weddings, private events, and group functions.
- Maintain compliance with liquor laws, safety regulations, and company standards.
Head Chef / Kitchen Manager
3 Years- Directed kitchen operations including staffing, scheduling, food production, and quality control.
- Developed menus and recipes contributing to increased sales performance.
- Managed food costs, purchasing, inventory, and waste reduction programs.
- Trained culinary staff and maintained food safety standards.
Education
Associate Degree - Psychology (Undergraduate Studies)
High School Diploma
Skills
- Hospitality & Resort Operations
- Food & Beverage Management
- Bar Operations
- Lodge Management
- Staff Training & Leadership
- Guest Relations
- Event Planning
- Weddings & Catering
- Craft Cocktails
- Craft Beer Programs
- Inventory & Cost Control
- Vendor Relations
- Scheduling
- Menu Development
- POS Systems
- Food Safety Compliance
- Property Operations
Certification
- MAST Certification
- Food Handler Permit
- Food Safety Manager Certification
- Washington State Department of Health
Accomplishments
- Best Après Ski Bar – 2017, Snorting Elk Cellar (USA Today)
- Maintained 100% compliance with Washington State liquor regulations
- International travel experience across 14 countries enhancing cultural awareness and guest service skills
Timeline
Property Manager
Boeing Ski Club – Skibacs Overnight Lodge
01.2024 - CurrentRead More
Bar Manager
LOGE Crystal Mountain Hotels – Snorting Elk Cellar
11.2011 - CurrentRead More
Head Chef / Kitchen Manager
Campbell Basin Lodge – Summit House
11.2008 - 11.2011Read More
Stadium High School
High School Diploma
Read More
Tacoma Community College
Associate Degree from Psychology (Undergraduate Studies)
Read More