Summary
Overview
Work History
Education
Skills
Timeline
Generic

MATTHEW B. THOMAS

Manager
Granite Bay,CA

Summary

HIGHLY MOTIVATED | STELLAR COMMUNICATION | RESULTS DRIVEN Enthusiastic, results-driven professional with over 20 years’ of combined maintenance, groundskeeping, construction, retail and ultimate customer service experience. Dedicated, safety-conscience, and “hands-on” skilled tradesman willing to go above and beyond “call of duty” for success. Possesses clear communication with ability to paint images and ideas by style of conversation. Flexible with change, and self-starter, who works well independently and within a team environment. Effective time management, well-organized, ability to multi-task and prioritize efficiently. Consistently driven to meet challenging deadlines.

Overview

23
23
years of professional experience
4
4
years of post-secondary education

Work History

Amazon Delivery

Extended Express
Roseville, CA
08.2018 - Current
  • Performed walk around on delivery vehicle before beginning shift to verify correct and safe operating order
  • Evaluated products for damage prior to drop-off and documented reasons for returns
  • Communicated customer complaints, requests and feedback to company management for swift resolution
  • Loaded truck and properly secured items to prevent damage for deliveries
  • Completed on-time deliveries by choosing best and most efficient routes
  • Worked scheduled hours as required and took on available shifts during holidays and busy periods
  • Maintained upbeat, positive attitude in busy, customer-focused environment
  • Operated vehicle safely in highly congested areas with no traffic violations
  • Delivered packages to customer doorsteps and business offices
  • Kept detailed mileage and fuel reports to track overall fuel costs
  • Read maps, followed oral and written instructions and used GPS technology to make deliveries

Building Maintenance & Groundskeeper

Point Arena Schools
Point Arena, CA
05.2015 - 12.2018
  • Perform wide variety of custodial, building maintenance [Level 5] and groundskeeper work for 4 school properties; keep sport fields manicured and well prepared for youth baseball, football and soccer games
  • Independently manage and maintain equipment and inventory; coordinate with faculty staff to perform routine building maintenance tasks, including plumbing, electrical, painting, and light masonry
  • Perform periodic checks in order to maintain a clean and safe environment; responsible for inspecting, troubleshooting and validating repairs; facilitate and schedule repairs that require third party vendors
  • Spring and Fall maintenance of grounds to include edging, hedging, pruning of shrubs and trees, clean up and removal of all debris
  • Prepare detailed reports of work completed, time spent, and materials used
  • Compose and facilitate streamlined schedule of duties to provide efficient working habits
  • Operate fork lift and other machines, following all safety guidelines while transporting items
  • Communicate effectively with leaders regarding planning and assistance for events and large meetings
  • Handle task of maintaining janitorial supplies, including ordering and inventory control
  • Carried out building updates such as painting surfaces, replacing fixtures and reorganizing rooms.
  • Maintained facility to foster clean environment free from litter, dust and pollutants.
  • Used standard housekeeping equipment, tools and supplies to accomplish basic cleaning.
  • Drove compliance with regulations, building codes and health and safety standards.
  • Inspected buildings, grounds and equipment for unsafe or malfunctioning conditions.
  • Operated forklifts and other heavy equipment to load or unload trailers.
  • Supervised maintenance functions, working collaboratively with sanitation crews on shop floor upkeep and repairs.
  • Created and followed detailed maintenance schedules for equipment.

Maintenance, Store Manager, Chef

BBQ, Surf Market
Gualala, CA
01.2007 - 04.2015
  • Instrumental in handling day-to-day maintenance and operations of 13,000 square foot grocery store with 42 employees; met, or exceeded, objectives for sales, margins, product inventory, and customer service
  • Managed talent acquisition, budgeting, safety enforcement, product displays, BBQ Tent and overall sales performance
  • Continuous support of corporate, company-wide policies and procedures, mission and values; Ensured proper communication across all levels of organization and optimal success of retail operations
  • Oversaw and mentored employees; carried out related duties, such as schedules, evaluations / performance appraisals / raises, training new hires and assigning tasks
  • Implemented strategies to improve customer service, drive store sales and increase profitability; ensured customer complaints were resolved quickly and efficiently
  • Handled money, batched out credit machines, balance tills, and made deposits
  • Implemented highly successful BBQ Tent / Kiosk, cooked and sold thousands of pounds of meat on a monthly basis, resulting in an entirely new sector of continued line of revenue growth
  • Earned respect by proven ability to obtain high performance levels from employees while maintaining a pleasant working atmosphere

General Contractor & Site Leader

Ron Mort General Construction
Livermore, CA
06.1999 - 11.2003
  • Successful completion of large commercial construction projects, such as Applebee’s Restaurant, Ross
  • Department Store, large custom homes and a few golf resort club houses

Professional Chauffeur

Hearst Corporation
Mccloud , CA
02.1997 - 10.1999
  • Stored passenger luggage and personal items with care for safety and security.
  • Waited for passengers at designated high-volume locations such as airports and popular nightlife spots.
  • Answered, scheduled and responded to reservation calls at specific times and locations.

Education

Diploma -

Mccloud High School
McCloud, CA
08.1995 - 06.1999

Skills

High Level of Integrityundefined

Timeline

Amazon Delivery

Extended Express
08.2018 - Current

Building Maintenance & Groundskeeper

Point Arena Schools
05.2015 - 12.2018

Maintenance, Store Manager, Chef

BBQ, Surf Market
01.2007 - 04.2015

General Contractor & Site Leader

Ron Mort General Construction
06.1999 - 11.2003

Professional Chauffeur

Hearst Corporation
02.1997 - 10.1999

Diploma -

Mccloud High School
08.1995 - 06.1999

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MATTHEW B. THOMASManager