Matthew Glynn Henderson

Servicing high volume- special events throughout lower Texas providing, reliability, support & my experience to wherever needs a quick hand, catering small & large venues, concerts, Intimate weddings and more, or often just as myself –tending the bar of local socialite oe holiday residential parties,

• Developed service steps & guided checklists for opening, closing, & running-side duties FoH operations.
• Maintain knowledge of all Signature & Seasonal dishes, cocktails and wine selection.
• Assisted in detailed FoH training. ** Importance of Authenticity in Hospitality.
• Servicing all bar guest while attending to POS drink tickets.

• Responsible for bar inv. keeping the title: HTX's largest topshelf tequila selection available & Teq knowledge.
• Planned and organized client parties and monthly tequila-themed events.
• Worked an avg. of 75hrs a week. (Tues-Sun)
• Arrived daily w/ ample time to set up FOH & bar, followed by managerial duties opening for lunch.
• With the roles of only server, bar, & mams I soley ran all lunch, dinner, & weekend brunch shifts.
• Inspect ever orders accuracy before running, ensuring cocktails were made correctly- always metering the restaurant standards.

Achieved all of the above while significantly improving online reputation, consistently maintaining 4–5 star reviews.

• Attended daily pre-shift meetings to review menu items, ingredients, and dietary considerations.
• Running food to tables and provide support for fellow team member.
• Developed strong rapport with regular customers through genuine hospitality efforts leading to repeat business.

• Memorized flavor profiles, tasting notes, and origins of top U.S. oyster regions.
• Provided attentive, high-quality service, ensuring a memorable, personalized guest experience.
• Offered my skills in Latte Art to any and all guest who'd order a Latte or Cap.
• Maintained the highest PPA across all three locations for several consecutive months.

• 3 yrs apprentice- Chemical Plumbing.
• 6 years Experience in Carpentry, tub bending & HVAC.
• Met daily w/ the lab owner to ensure on-time, under-budget project completion & satisfaction.
• Travel across state for month long jobs.
• Built a Petroleum testing laboratory for island of St. Croix U.S Virgin Islands.

• Managed budget implementations, employee reviews, training, schedules, and contract negotiations.
• Managed a diverse team of professionals, fostering a positive work environment and high employee satisfaction.
• Cultivated strong relationships with clients, vendors, and partners to ensure long-term success and loyalty.
• Conducted comprehensive training for new hires on coffee origins. Explaining distinct tasting notes of each origin.
• Instructed employees on cleaning and maintaining espresso machines.
• Open and or close Restaurant, completing all duties as well as maintaining a clean work space.
• Ensure all cocktails were prepared properly.
• Handled event setup, breakdown, and bartending for booked events at the Nextdoor restaurant venue.
• Efficiently opened or closed the bar according to established procedures, ensuring preparedness for each shift.