Matthew J. Riggi

Valued Associate Project Manager addresses complex obstacles with experienced insight and anticipation. Demonstrates knowledge of quality management principles through clear communication of task expectations and informed suggestions for process optimizations. Determined advocate of safe and ethical work environment for staff to comfortably accomplish project objectives according to organizational standards.

Cadence and QC Governance:

• Led the development of PowerApps for tracking updates and organized meetings for the first QC panel, enabling effective prioritization of updates for communication to QA.
• Identified and resolved 27% duplicate or combinable change control (CC) submissions through data analysis. Consolidated 13 separate QC groups into a unified system, eliminating conflicting information and reducing duplicate submissions that affected document release times.
• Implemented improvements mentioned above reduced turnaround time from 46 business days to 20 business days.

Nintex SharePoint Form:

• Addressed bottleneck issues in review cycles by identifying inconsistent language in comments on CCs.
• Utilized HPSG theory and Nintex form to generate negative language, allowing users to provide additional information as needed.
• Improvements decreased average review cycles from 4 to 2 and decreased hands-on time from 1 hour to 15 minutes.

Risk Assessment Document Generator:

• Internal document with over 750 selections was completed manually at 40% right first time.
• Identified 26 selections which could complete the form and created user form interface.
• Reduced hands on time from 45 minutes to 30 seconds and improved right first time from 40% to 99%.