Matthew M H Jimenez
Yucca Valley,CA
Summary
Adaptable professional with experience in merchandising and front desk customer service. Strong in organization, communication, and attention to detail. Ready to support product visibility, accurate shelf placement, and a positive customer experience.
Overview
27
27
years of professional experience
Work History
Merchandiser
Channel Partners
Tampa, Florida
07.2019 - Current
- Executed planogram updates to improve product organization and visibility, ensuring optimal customer experience. and shelf resets for seasonal product shifts.
- Collaborated with store teams to implement product placement and display changes, enhancing promotional effectiveness.
- Trained new merchandisers on Channel Partners' display standards and routines, fostering consistency in merchandising practices.
- Supported retail merchandising across channel partner stores and partner locations.
- Placed promotional signage and refreshed display materials according to brand guidelines.
- Reviewed store conditions and corrected misplaced products during field visits.
- Monitored store shelves to maintain product availability, restocked and rotated merchandise.
- Stocked shelves with merchandise and rotated products to ensure freshness. and built displays to deliver results for stores and suppliers.
Front Desk Receptionist
Kinderd Hospital
Westminster, California
03.2000 - 11.2016
- Welcomed patients and visitors at Kinderd Hospital front desk, ensuring a professional and positive first impression.
- Scheduled appointments and coordinated patient check-ins for hospital departments.
- Verified patient information and updated registration records accurately.
- Answered incoming calls and routed messages to proper hospital staff.
- Gathered patient forms and organized admission paperwork for efficient processing.
- Guided patients with directions, answered questions, and provided service information throughout the facility.
- Handled sensitive patient information with discretion and confidentiality.
- Provided administrative support such as filing documents, photocopying and scanning materials.
- Collected forms and prepared admission paperwork for patient processing.
- Performed data entry into computer systems to maintain accurate records of customer information.
- Input customer data into reservation systems and update to reflect room changes.
Education
High School Diploma -
Frontier High School
Whittier, CA06-1993
Skills
- Planogram execution
- Visual merchandising
- Shelf resets
- Product placement
- Display signage
- Inventory management
- Stock rotation
- Store auditing
- Space planning
- Retail customer engagement
- Product knowledge
- Visual analysis
- Market trends analysis
- Skilled in [software]
- Verbal and written communication
Timeline
Merchandiser
Channel Partners
07.2019 - Current
Front Desk Receptionist
Kinderd Hospital
03.2000 - 11.2016
High School Diploma -
Frontier High School