Effie Davis
MORRISVILLE,VT
Summary
Over 10 years of customer relations and service experience focused on resolving inquiries, improving service quality, and maintaining strong customer communication. Proven ability to manage high-volume interactions with professionalism and accuracy. Track record of supporting team goals through reliable execution and clear follow-through.
Overview
8
8
years of professional experience
Work History
Merchandiser
Baker Distributing Company
Colchester, Vermont
03.2026 - Current
- Set up product displays according to company merchandising standards to enhance product visibility.
- Organized front-facing displays to attract customer interest and drive revenue growth.
- Refreshed store and display appearance with seasonal promotions and trend-based planning.
- Built strong partner store relationships to support customer satisfaction.
- Monitored shelves and product cases for expired stock, ensuring timely removal of outdated items to maintain product quality.
- Worked with production and transport staff to support team efforts.
- Assisted customers in locating desired items throughout the store. desired items within store locations.
School Bus Driver
Lamoille Valley Transportation
Hyde Park, Vermont
08.2021 - 02.2026
- Transported students to school on time while following the assigned route schedule.
- Monitored and enforced safety rules for students boarding, exiting, and crossing streets at bus stops to promote a secure environment.
- Reported accidents, hazards, and transportation delays via two-way radio to ensure timely response and safety.
- Communicated transportation issues to supervisor to facilitate prompt resolutions and maintain service reliability.
Class B Route Driver
Baker Distributing Company
Colchester, Vermont
03.2020 - 06.2021
- Delivered Baker Distributing Company orders to customer locations on scheduled routes.
- Verified invoices, manifests, and delivery paperwork before departures.
- Inspected trucks for safety, cleanliness, and operational readiness.
- Obtained customer signatures to confirm receipt of orders. and resolved delivery questions politely.
School Bus Driver
Lamoille Valley Transportation
Hyde Park, Vermont
07.2019 - 03.2020
- Clarified tasks based on established duties to ensure smooth operations.
- Operated school buses for Lamoille Valley Transportation on assigned daily routes.
- Conducted pre-trip and post-trip inspections of buses and safety equipment.
- Monitored student behavior and enforced safety rules during transport.
Team Member
Tractor Supply Company
Morrisville, Vermont
07.2018 - 07.2019
- Processed sales at register, efficiently handling cash, card, and return transactions to maintain smooth customer service.
- Provided friendly greetings to customers entering the store, enhancing their shopping experience.
- Restocked shelves, endcaps, and feed aisles to ensure compliance with Tractor Supply merchandising standards, enhancing product visibility.
- Set planograms, updated prices, and arranged seasonal displays across store departments to optimize product presentation and customer engagement.
- Unloaded freight, broke down pallets, and arranged backroom inventory.
- Kept work area clean and organized throughout the shift.
- Answered phone calls and helped with product questions and ordering.
Education
High School Diploma -
People Academy High School
Morrisville, VT06-2013
Skills
- Planogram management
- Planogram execution
- Merchandising standards
- Inventory management
- Customer engagement
- Customer focus
- Display design
- Time management
- Collaborative teamwork
- CRM systems
- Self-starter
Timeline
Merchandiser
Baker Distributing Company
03.2026 - Current
School Bus Driver
Lamoille Valley Transportation
08.2021 - 02.2026
Class B Route Driver
Baker Distributing Company
03.2020 - 06.2021
School Bus Driver
Lamoille Valley Transportation
07.2019 - 03.2020
Team Member
Tractor Supply Company
07.2018 - 07.2019
High School Diploma -
People Academy High School