Matthew Pak
Methuen,MA
Summary
Enhancing customer satisfaction with exceptional service and sales support. Skilled in data entry and adept at independent working, I excel in environments requiring multi-tasking and effective time management. Demonstrated the ability to improve workspace environments, ensuring efficiency and productivity. While at Salem State University, I developed strong financial and data processing skills.
Overview
4
4
years of professional experience
1
1
Language
Work History
Brand Representative
Abercrombie & Fitch
Salem, NH
03.2022 - 08.2024
- Completed floor sets, filled floors, and rang up customers.
- Provided excellent customer service, resulting in positive feedback and repeat business.
- Enhanced sales performance through effective communication of product features and benefits. Making sure customers are satisfied with the moment they walk in.
Pool/Neighbor Maintenance
Heritage Heights
Methuen, MA
05.2023 - 08.2023
- Self-motivated, with a strong sense of personal responsibility.
- Skilled at working independently.
- Proven ability to learn quickly and adapt to new situations.
- Improved multi-task and time management.
Shoes/Casher Associate
Marshals
Swampscott, MA
11.2024 - 02.2025
- Streamlined inventory management processes ensure optimal stock levels were maintained.
- Restocked and organized merchandise in the front lanes.
- Welcome customers and help determine their needs.
- Developed and implemented strategies to increase customer satisfaction and engagement.
- Operated register for cash, check, and credit card transactions with excellent accuracy levels.
- Worked on a flexible schedule and extra shifts to meet business needs.
Community Manager
Workspace
Beverly, MA
06.2026 - 07.2026
- Maintaining a high level of standers for businesses and lawyers.
- Improved my ability to sell and convince customers to buy or work with us.
- Strong grasp of how to maintain a business.
Education
bachelor's degree - finance
Salem State University
Skills
- Customer service
- Data entry
- Sales support
- Product knowledge
- Improving workspace environment
- Independent working
- Time management
- Multi-tasking
- Bloomberg certified
Languages
Korean
Limited Working
References
- Justin Moran, Owner, Workspace, Former Supervisor, 617-774-8693, Justin@workspacema.com
- Darren Murry, Founder, North shore IT solutions, Client of Workspace, 617-470-0479, dmurray@nshoreit.com
Timeline
Community Manager
Workspace
06.2026 - 07.2026
Shoes/Casher Associate
Marshals
11.2024 - 02.2025
Pool/Neighbor Maintenance
Heritage Heights
05.2023 - 08.2023
Brand Representative
Abercrombie & Fitch
03.2022 - 08.2024
bachelor's degree - finance
Salem State University