Matthew Truitt Stubblefield
Gardendale
Summary
Dedicated team member with extensive experience in guest relations and sales within fast-paced retail environments. Proven ability to enhance my team's communication skills and excel in customer-facing roles. Strong focus on productivity and task management through innovative motivational strategies.
Overview
4
4
years of professional experience
Work History
Head Line Cook
Chipotle
Gardendale
11.2024 - 02.2026
- Trained and supervised kitchen staff on food preparation and safety protocols, enhancing team compliance and efficiency.
- Managed kitchen operations and ensured food quality standards were met daily.
- Monitored cooking times and temperatures to ensure optimal food safety practices.
- Prepared dishes in fast-paced environment, collaborating with teammates to achieve high customer satisfaction.
- Developed and maintained food inventory systems, minimizing waste and ensuring timely availability of ingredients.
- Set up workstations with needed ingredients, utensils and cooking equipment.
- Kept stations stocked and ready for use to maximize productivity.
- Maintained hygienic kitchen with regular mopping, disinfecting workspace and washing utensils and glassware.
Retail Associate
Jacks
Mt. Olive
01.2024 - 08.2024
- Guided customers in product selection and addressed inquiries to enhance shopping experience.
- Operated cash register and processed transactions efficiently.
- Restocked shelves and organized inventory for optimal accessibility.
- Partnered with team members to improve store operations and elevate service quality.
- Trained new associates on store policies and customer service standards.
- Ensured store appearance by restocking shelves, organizing merchandise displays, and maintaining cleanliness.
Hostess Trainer
Cracker Barrel
Gardendale
10.2023 - 12.2023
- Achieved fast table turnaround and minimized customer wait times by effectively managing guest flow.
- Executed guest-seating procedures, utilizing station charts and workflow to optimize service efficiency.
- Used table management system to serve customers and coordinate guest movements.
- Reset tables quickly to achieve optimum turnaround times.
- Promoted menu items, specials, and drink options to enhance customer experience and increase sales.
- Cleaned and organized menus to increase sanitation and availability.
- Offered flexible working hours to cover busy shifts during periods of high demand.
- Answered telephones, addressed caller inquiries and delivered messages.
Busser
Olive Garden
Gardendale
06.2023 - 10.2023
- Facilitated smooth service by pre-clearing plates, refilling beverages, and wrapping leftover food for waiting staff.
- Assisted serving staff by delivering food and beverages to tables while efficiently collecting used items.
- Managed transportation of glassware and utensils between kitchen and dining area to maintain operational flow.
- Reset pre-bussed tables within a pre-set amount of minutes provided by restaurant management.
Retail Associate
Hamburger Heaven
Gardendale
07.2022 - 06.2023
- Achieved and exceeded individual and team sales targets through proactive customer engagement and product knowledge.
- Processed exchanges, returns, and refunds, ensuring compliance with company policies to enhance customer satisfaction.
- Performed opening and closing procedures following store policies and procedures.
- Maintained clean and sanitary environment for restaurant guests, promoting a positive dining experience.
Education
Language
Penn Foster
Online05-2025
High School Diploma -
Gardendale High School
Gardendale05-2025
Skills
- Restaurant Operations
- Menu Knowledge
- Table Management
- Organizational Skills
- Time Management
- Multitasking
- Guest Relations
- Inventory Control
- Customer Service
- Reliability
- Interpersonal Skills
- Employee Scheduling
- Training Delivery
- Problem-Solving
- Self Motivated
- Work Station Assignments
- Training new staff
Languages
English, Native
Timeline
Head Line Cook
Chipotle
11.2024 - 02.2026
Retail Associate
Jacks
01.2024 - 08.2024
Hostess Trainer
Cracker Barrel
10.2023 - 12.2023
Busser
Olive Garden
06.2023 - 10.2023
Retail Associate
Hamburger Heaven
07.2022 - 06.2023
Language
Penn Foster
High School Diploma -
Gardendale High School