Matthias Goh
Allen
Summary
Experienced in data entry, patient care, food and drink preparation, and customer service. Assisted Detail oriented team player with strong organizational skills. Ability to handle multiple projects simultaneously with a high degree of accuracy
Overview
8
8
years of professional experience
1
1
Certification
Work History
Product Demonstrator
CDS
10.2025 - Current
- Arranged demonstration areas to be appealing to attract attention of prospective customers.
- Developed strong, honest and open customer relationships by presenting informational sales presentations to potential customers.
- Recommended specific product options to meet customer needs.
- Requested contact information from potential customers to provide additional information.
Barista
ShareTea
09.2024 - 10.2025
- Interacting with customers
- Making and mixing drinks
- Sanitizing the work environment
- Pleasantly interacted with customers during hectic periods to promote fun, positive environment.
Clinic Assistant
Simply Good Dental
07.2022 - 06.2024
- Helped front desk staff register and process patients.
- Assisted with documenting clinic activities and updated medical records.
- Improved patient experience by efficiently managing front desk tasks, including appointment scheduling and check-in procedures.
- Enhanced clinic efficiency through accurate medical record keeping and timely communication with healthcare providers
Assistant to Head of Service Quality Branch
Singapore Police Force
10.2020 - 06.2022
- Provided prompt and helpful assistance to customer concerns via email
- Monitored and tracked trends in service quality statistics
- Supported the Head of Service Quality Branch in managing day-to-day operations
- Corresponded with customers via physical letters
Tutor
Kumon
06.2018 - 08.2018
- Provided homework assistance using specific curriculum and materials.
- Supported students with helpful study habits and exam strategies.
- Collaborated with students to complete homework assignments, identify lagging skills, and correct weaknesses.
Education
Associate's - Science
Collin County Community College
05.2024
Skills
- Teamwork
- Time Management
- Multitasking
- Data Entry
- Tutoring
- Insurance work
- Sales
- Customer Service
- Food and beverage preparation
- Retail sales
- Product demonstrations
Certification
Food Handler's Certificate
Languages
English
Native or Bilingual
Chinese (Mandarin)
Limited Working
Timeline
Product Demonstrator
CDS
10.2025 - Current
Barista
ShareTea
09.2024 - 10.2025
Clinic Assistant
Simply Good Dental
07.2022 - 06.2024
Assistant to Head of Service Quality Branch
Singapore Police Force
10.2020 - 06.2022
Tutor
Kumon
06.2018 - 08.2018
Associate's - Science
Collin County Community College