Summary
Overview
Work History
Education
Skills
Certification
Timeline
Receptionist

Mattie Dvorak

Atlantic,IA

Summary

Proven professional with a track record of excellence at Atlantic Golf and Country Club, adept in customer service and emergency response. Skillfully balances multiple tasks, ensuring optimal guest experience and safety. Demonstrates strong organizational and team collaboration abilities, enhancing client relations and operational efficiency.

Overview

2
2
years of professional experience
2
2
years of post-secondary education
1
1
Certification

Work History

Waitress

Atlantic Golf and Country Club
12.2022 - Current
  • Handled high-pressure situations with composure, maintaining excellent service standards even during busy shifts.
  • Exhibited strong multitasking abilities, balancing multiple tables and orders while delivering prompt service.
  • Maintained a clean and welcoming dining environment, ensuring a positive guest experience.
  • Remained calm and poised when dealing with difficult customers or during busy shifts.
  • Used cash registers and credit card machines to cash out customers.

Receptionist

Rasmussen, Nelson & Wonio
10.2022 - Current
  • Greeted incoming visitors and customers professionally and provided friendly, knowledgeable assistance.
  • Confirmed appointments, communicated with clients, and updated client records.
  • Answered phones promptly and directed incoming calls to the correct offices.
  • Organized, maintained, and updated information in computer databases.
  • Kept reception area clean and neat to give visitors a positive first impression.
  • Handled cash transactions and maintained sales and payments records accurately.

Pool Lifeguard

Atlantic Golf and Country Club
05.2024 - 08.2024
  • Learned and maintained proficiency in first responder skills such as First Aid and CPR to offer individuals in distress optimal support.
  • Monitored safety of guests in and around swimming pool.
  • Maintained a clean and orderly pool area, ensuring a welcoming environment for patrons.
  • Attentively monitored swimmers to identify distress.

Education

Some College (No Degree) - Paralegal

Western Iowa Tech Community College
Sioux City, IA
08.2023 - 05.2025

High School Diploma -

Atlantic High School
Atlantic, IA
05.2023

Skills

  • Customer Service
  • Strong multitasking
  • Greeting guests
  • Team Collaboration
  • Cash Handling
  • Emergency response training
  • First Aid
  • Organization skills
  • Time Management
  • Telephone skills
  • Customer and client relations
  • Scheduling appointments

Certification

  • CPR certification, American Red Cross - 2024
  • AED certification, American Red Cross - 2024
  • Lifeguard certification, American Red Cross - 2024
  • First aid certification, American Red Cross - 2024

Timeline

Pool Lifeguard

Atlantic Golf and Country Club
05.2024 - 08.2024

Some College (No Degree) - Paralegal

Western Iowa Tech Community College
08.2023 - 05.2025

Waitress

Atlantic Golf and Country Club
12.2022 - Current

Receptionist

Rasmussen, Nelson & Wonio
10.2022 - Current

High School Diploma -

Atlantic High School

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Mattie Dvorak