Summary
Overview
Work History
Education
Skills
Timeline
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Mattie Haag

Roseburg,OR

Summary

I've done a lot of work in retail. I have a great of experience with customer service, I work well with other and have a friendly personality. I'm hard working and am willing to learn new things and determined to do my job well.

Overview

5
5
years of professional experience

Work History

Utility Worker

VT Industries
08.2022 - Current
  • Handling laminate sheets for counter top production
  • reading paper work and printing labels
  • checking laminate for any imperfections, broken sheets, and any other damage
  • organizing laminate colors into correct bins
  • packing endcaps and endsplashes for store orders
  • making packaging boxes
  • running a vacuum packing machine
  • keeping the workspace clean

Customer Service Desk Associate

Lowes
06.2019 - 07.2022
  • Enhanced customer satisfaction by promptly addressing and resolving service inquiries.
  • answering calls and directing customers to the appropriate department
  • Assisted customers in finding suitable products, leading to increased sales and repeat business.
  • managing returns and replacing damaged products
  • helping new associates learn the ins and outs of the customer service desk
  • organizing paper work at the end of the night
  • occasionally helping with online orders

Education

High School Diploma -

Roseburg High School
Roseburg, OR
06.2014

Skills

  • Customer Service
  • focus on the tasks asked of me
  • Time Management
  • Friendly attitude
  • organized

Timeline

Utility Worker

VT Industries
08.2022 - Current

Customer Service Desk Associate

Lowes
06.2019 - 07.2022

High School Diploma -

Roseburg High School

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Mattie Haag