Mattie Hernandez
San Marcos
Summary
Dynamic manager with a proven track record at Lost Paintball, excelling in customer service and team building. Spearheaded initiatives that significantly enhanced customer satisfaction and loyalty. Skilled in employee training and safety procedures, I effectively recruited top talent and fostered a high-performance culture.
Overview
4
4
years of professional experience
Work History
Manager
Lost paintball
San Marcos
07.2021 - Current
- Enforced customer service standards and resolved customer problems to uphold quality service.
- Developed and implemented strategies to increase customer satisfaction and loyalty.
- Assigned work and monitored performance of project personnel.
- Recruited and hired qualified candidates to fill open positions.
Education
High School Diploma -
San Marcos High School
San Marcos, TX05-2024
Skills
- Customer service
- Employee training
- Team building
- Quality assurance
- Communication skills
- Decision making
- Safety procedures
- Clear communication
- Staff management
Languages
English
Professional
Timeline
Manager
Lost paintball
07.2021 - Current
High School Diploma -
San Marcos High School
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