Summary
Overview
Work History
Education
Skills
Certification
Timeline
Generic

Mattisha Gardner

Tupelo,MS

Summary

Skilled general dental assistant with background in providing comprehensive dental care to diverse populations. Understand patient needs and skilled in performing various dental procedures, from preventive care to complex restorations, ensuring high standards of oral health. Known for ability to manage dental emergencies effectively and improve patient satisfaction through compassionate, quality care. Made significant impact by implementing innovative dental health practices that enhanced overall patient wellness and clinic efficiency.

Overview

13
13
years of professional experience
1
1
Certification

Work History

Sales Agent

Buckle
Tupelo, MS
11.2017 - Current
  • Sparked social conversations with customers to provide friendly atmosphere and smooth shopping experience.
  • Developed key customer relationships to increase sales.
  • Placed orders and answered customer questions in-person, through email, and over phone to maximize customer service.
  • Counted cash, made change, and stored coupons to keep organized and balanced cash register drawer.
  • Maintained current store, product, and promotional knowledge to drive consistent sales.
  • Developed customized sales techniques to successfully sell and upsell services to new and existing clients.
  • Used excellent verbal skills to engage customers in conversation and effectively determine needs and requirements.
  • Listened to customer needs to identify and recommend best products and services.
  • Identified customer needs by asking questions and advising on best solutions.
  • Greeted and assisted customers to foster positive experiences.
  • Provided every customer with comprehensive assistance upon entering store through merchandise selection and completion of purchases.
  • Operated register, handled cash and processed credit card transactions.
  • Maximized sales by keeping areas tidy, fully stocked and correctly priced.
  • Engaged casual shoppers to provide information about featured products and recommend merchandise, driving sales opportunities.
  • Posed as models for advertising, artistic creation and display of goods.

Dental Assistant

Sunnybrooks
Tupelo, MS
02.2013 - Current
  • Assisted dentist in providing dental treatment to patients, including taking patient medical histories and vital signs.
  • Prepared dental materials such as amalgam, composite resin, impression material and cements for use by the dentist.
  • Provided chair-side assistance during dental procedures, including passing instruments to the dentist and holding suction devices.
  • Maintained a neat, clean and organized environment throughout the office.
  • Conducted routine maintenance of equipment used in dentistry operations.
  • Performed administrative duties such as scheduling appointments, answering telephones and updating patient records.
  • Took digital X-rays of teeth using radiographic equipment.
  • Sterilized instruments according to established guidelines and protocols.
  • Kept accurate records of dental treatments provided for each patient's visit.
  • Greeted patients upon arrival at the office and escorted them to an examination room.
  • Provided support services such as stocking rooms with supplies, cleaning trays and changing linens between patients.
  • Handled billing inquiries from insurance companies regarding claims submitted by the office.
  • Laid out dental instruments and equipment before procedures.
  • Took bitewing, periapical, panoramic and occlusal X-rays and prepared for dentists to review.
  • Applied protective coating of fluoride to teeth during dental procedures.
  • Fabricated custom teeth impressions and temporary restorations for patients from given samples.
  • Prepared bills and completed insurance forms using system software.

Dental Assistant

Happy Smiles Dental Care
Tupelo, MS
09.2013 - 10.2015
  • Assisted dentist in providing dental treatment to patients, including taking patient medical histories and vital signs.
  • Prepared dental materials such as amalgam, composite resin, impression material and cements for use by the dentist.
  • Provided chair-side assistance during dental procedures, including passing instruments to the dentist and holding suction devices.
  • Educated patients on proper oral hygiene techniques and habits.
  • Took digital X-rays of teeth using radiographic equipment.
  • Sterilized instruments according to established guidelines and protocols.
  • Provided chair-side assistance during dental examinations and procedures to boost efficiency and calm nervous patients.
  • Laid out dental instruments and equipment before procedures.
  • Took bitewing, periapical, panoramic and occlusal X-rays and prepared for dentists to review.
  • Created dental x-rays using traditional and digital methods to help dentists detect tooth decay, cavities and other issues needing to be treated.
  • Assisted dentist during examinations by retracting patient's cheeks and tongue.
  • Applied protective coating of fluoride to teeth during dental procedures.
  • Fabricated custom teeth impressions and temporary restorations for patients from given samples.

Dental Assistant

Kool Smiles Dental
Tupelo, MS
02.2012 - 09.2013
  • Sterilized instruments according to established guidelines and protocols.
  • Took digital X-rays of teeth using radiographic equipment.
  • Assisted dentist in providing dental treatment to patients, including taking patient medical histories and vital signs.
  • Created dental x-rays using traditional and digital methods to help dentists detect tooth decay, cavities and other issues needing to be treated.
  • Checked with participants throughout procedures to help alleviate anxiety.
  • Applied protective coating of fluoride to teeth during dental procedures.
  • Fabricated custom teeth impressions and temporary restorations for patients from given samples.

Education

Radiology Permit - Dentistry (Pre-Dentistry)

Northeast Community College
Booneville, MS
09-2012

High School Diploma -

Bruce High School
Bruce, MS
05-2004

Dentistry (Pre-Dentistry)

Itwamba Community College
Fulton, MS

Skills

  • Oral communication
  • Oral examination
  • Tooth and gum procedures
  • Patient assistance
  • Patient Management
  • Surgical Extractions
  • Patient Relationships
  • Coaching and training
  • Tooth defect repair
  • Root canal procedures
  • Patient examinations
  • Emergency Care
  • Patient Care
  • Oral Surgery
  • Equipment Maintenance
  • Teeth Bleaching
  • X-ray interpretation
  • X-ray review
  • Preventive Care
  • Instrument handling
  • Teeth polishing
  • Safety Procedures
  • Local anesthetics
  • X-Ray Processing
  • Bleaching agent application
  • Treatment Planning
  • Tooth extraction
  • Root planing
  • Placing crowns

Certification

  • Dental Assistant, 10/2011 - 02/2012: Northeast Community College-Booneville, MS.

Timeline

Sales Agent

Buckle
11.2017 - Current

Dental Assistant

Happy Smiles Dental Care
09.2013 - 10.2015

Dental Assistant

Sunnybrooks
02.2013 - Current

Dental Assistant

Kool Smiles Dental
02.2012 - 09.2013

Radiology Permit - Dentistry (Pre-Dentistry)

Northeast Community College

High School Diploma -

Bruce High School

Dentistry (Pre-Dentistry)

Itwamba Community College

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Mattisha Gardner