Summary
Overview
Work History
Education
Skills
Timeline
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Mattison Matlock

Grand Rapids,MI

Summary

Proven leader and adept multitasker by implementing cost-saving strategies and enhancing customer satisfaction, leading to significant operational improvements. Skilled in Adobe Creative Suite and interactive communication, my approach prioritizes service excellence and design thinking, driving profitability and compliance with health standards.

Overview

4
4
years of professional experience

Work History

Crew Member/Manager

Core Life
04.2022 - Current
  • Implemented cost-saving measures through efficient labor management, reduced food waste, and optimized supply ordering practices.
  • Enhanced customer satisfaction by consistently ensuring fast, friendly, and accurate service.
  • Monitored financial performance metrics regularly to identify areas for improvement or potential risks that could impact profitability.
  • Maintained a safe and clean work environment by enforcing strict adherence to company policies and health regulations.

Hostess/Server

Russ'
08.2020 - 02.2021
  • Answered customer questions about hours, seating, and menu information.
  • Demonstrated strong multitasking skills
  • Maintained a clean and welcoming environment, ensuring the comfort of guests throughout their visit.
  • Greeted customers warmly upon arrival and provided friendly and warm presence throughout dining experience.

Education

Associate of Web Design/Graphics - Marketing

Grand Rapids Community College
Grand Rapids, MI
05.2025

Skills

  • Design thinking
  • Multitasking
  • Detail Oriented
  • Interactive communication skills
  • Image manipulation
  • Image Editing
  • Service prioritization
  • Logo design
  • Adobe Creative Suite
  • Layout Design

Timeline

Crew Member/Manager

Core Life
04.2022 - Current

Hostess/Server

Russ'
08.2020 - 02.2021

Associate of Web Design/Graphics - Marketing

Grand Rapids Community College

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Mattison Matlock