Matt Spies
Bethel
Summary
Dynamic Activities Assistant with a proven track record at Spring Village of Danbury, excelling in relationship building and creative planning. Enhanced resident engagement through tailored activities, fostering emotional support and cognitive health. Recognized for flexibility and attention to detail, ensuring a positive environment that promotes social interaction and well-being.
Creative Activities Assistant skilled at planning unique events and activities. Considerate listener utilizes residents' preferences to create fulfilling experiences. Celebrated for keeping activities budget-friendly.
High-energy Recreational Leader adept at developing exciting calendar events to maximize budgetary resources while fulfilling community desires. Talented problem-solver with personable and open style.
Approached each day and unique challenges with enthusiasm, patience, and humor.
Demonstrates strong analytical, communication, and teamwork skills, with proven ability to quickly adapt to new environments. Eager to contribute to team success and further develop professional skills. Brings positive attitude and commitment to continuous learning and growth.
Overview
9
9
years of professional experience
Work History
Activities Assistant
Spring Village of Danbury Assisted Living
Danbury, CT
03.2023 - Current
- Supported emotional well-being of residents with personalized one-on-one interactions and attentive care during activities.
- Enhanced resident engagement by organizing and leading diverse activities such as arts, crafts, games, and outings.
- Promoted cognitive health by designing mentally stimulating activities such as trivia games, puzzles, and memory exercises.
- Planned, coordinated, and implemented activities to address needs of participants with varying abilities.
- Engaged residents through events, small groups, and personal attention.
- Helped residents build and maintain interpersonal relationships, social skills, mental abilities, and confidence.
- Demonstrated flexibility and adaptability when faced with unforeseen circumstances or changes to scheduled programming, ensuring a consistently enjoyable experience for residents.
- Facilitated smooth transitions between activities through efficient set-up and break-down procedures, minimizing downtime for participants.
- Provided clear communication to staff, residents, and family members regarding upcoming events and any necessary accommodations or modifications needed for participation.
- Provided emotional support and companionship to improve quality of life for residents.
Server
Maplewood of Newtown Assisted Living
Newtown, CT
09.2016 - 02.2023
- Demonstrated strong multitasking skills by managing multiple tables simultaneously without compromising service quality.
- Served food and beverages promptly with focused attention to customer needs.
- Worked with POS system to place orders, manage bills, and handle complimentary items.
- Collaborated with team members during busy shifts for efficient workflow and excellent guest experiences.
- Bussed and reset tables to keep dining room and work areas clean.
- Assisted in training new hires, providing guidance on restaurant standards and best practices.
- Handled customer complaints professionally, resolving issues through diplomatic acknowledgment and commitment to service.
- Collaborated with kitchen staff to ensure accurate and timely delivery of meals, resulting in higher customer satisfaction rates.
- Mentored new servers, sharing best practices for exceptional service and fostering a positive work environment.
- Observed servers to provide feedback and coaching in areas requiring improvement.
- Collaborated with managers on employee scheduling needs, helping maintain optimal coverage during peak hours without sacrificing quality of service.
- Maintained clean and organized dining area to create pleasant and welcoming atmosphere for customers.
- Enhanced customer experience by providing attentive and personalized service during their dining visit.
Education
Associate of Applied Science - Mechanical Engineering
Naugatuck Valley Community College
Waterbury, CTHigh School Diploma -
Bethel High School
Bethel, CT09-2017
Skills
- Senior living experience
- Relationship building
- Resident support
- Customer service
- Creative planning
- Flexibility
- Schedule coordination
- Senior activities experience
- Emotional support
- Friendly, positive attitude
- Decision-making
- Attention to detail
- Dietary restrictions
Timeline
Activities Assistant
Spring Village of Danbury Assisted Living
03.2023 - Current
Server
Maplewood of Newtown Assisted Living
09.2016 - 02.2023
Associate of Applied Science - Mechanical Engineering
Naugatuck Valley Community College
High School Diploma -
Bethel High School
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