Summary
Overview
Work History
Education
Skills
Languages
Timeline
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Mattur Muller

Tumwater,Washington

Summary

Dynamic and results-oriented professional with a proven track record at Amazon, excelling in customer service and relationship building. Enhanced customer satisfaction through effective problem-solving and streamlined inventory processes. Skilled in forklift operation and committed to workplace safety, consistently achieving team goals while fostering a collaborative environment.

Personable and adaptable professional equipped with solid foundation in effective communication and organization. Knowledge of customer service principles and proficiency in managing administrative tasks and data entry. Capable of delivering excellent support to ensure smooth operations and contribute to team success.

Hardworking and passionate job seeker with strong organizational skills eager to secure entry-level [Job Title] position. Ready to help team achieve company goals.

Overview

4
4
years of professional experience

Work History

FC Associate I, L1

Amazon, OLM1
03.2022 - Current
  • Increased customer satisfaction by resolving complex issues and providing exceptional service at all times.
  • Streamlined inventory management processes, reducing waste and ensuring optimal stock levels were maintained.
  • Established strong relationships with key stakeholders, facilitating effective communication across departments and teams.
  • Developed and implemented strategies to increase customer satisfaction and engagement.
  • Prepared orders for shipment by picking, packing, and labeling merchandise.
  • Worked safely around moving machinery.
  • Collaborated with team members to achieve daily targets and complete tasks efficiently.
  • Consistently lifted materials weighing as much as 50 pounds.
  • Enhanced team productivity by streamlining communication and implementing efficient project management tools.
  • Facilitated training sessions for new employees, ensuring smooth onboarding process.
  • Assisted in training new hires, sharing best practices and providing support for their integration into the team.
  • Helped train new employees in safe practices and warehouse procedures.
  • Maintained clean, orderly work environment free of hazards.
  • Loaded and unloaded materials onto and off of trucks for fast shipment.
  • Operated equipment while observing standard safety procedures.
  • Drove forklifts, pallet jacks and other equipment to move materials.
  • Manually or mechanically loaded and unloaded materials from pallets, skids, platforms, cars, lifting devices, or other transport vehicles
  • Volunteered for extra shifts during holidays and other busy periods to alleviate staffing shortages.

Education

High School Diploma -

Wahiwa High School
Honolulu, HI

Skills

  • Time management
  • Computer skills
  • Workplace safety
  • Flexible schedule
  • MS office
  • Data entry
  • Forklift operation
  • Problem-solving
  • Friendly and helpful
  • Honest and dependable
  • Reliable and responsible
  • Goal driven

Languages

English
Professional Working

Timeline

FC Associate I, L1

Amazon, OLM1
03.2022 - Current

High School Diploma -

Wahiwa High School
Mattur Muller