Matua Borja
Summary
Driven and disciplined, I excelled at Sea-Tac Airport by leveraging problem-solving skills and expertise in ramp service and forklift operation. Achieved efficient baggage handling and enhanced safety, contributing to smoother operations for over 100 daily flights. Proven ability to collaborate for team success and meet tight deadlines, embodying customer service excellence and operational proficiency with excellent safety record. Motivated Warehouse Worker skilled at providing efficiency in shipping and receiving, inspection and storage operations. Handles diverse materials to achieve high-quality packaging standards and reduce risk. Brings related experience and dedication to meet production and quality goals.
Overview
3
3
years of professional experience
Work History
Ramp Agent
Sea-Tac Airport
08.2022 - 06.2024
- Efficiently operated ground service equipment, such as tugs and belt loaders, to facilitate smooth handling of baggage and cargo.
- Guided aircraft into and out of parking positions using hand signals.
- Maintained clean ramps, preventing trip hazards or debris from interfering with aircraft movements or personnel safety.
- Loaded and unloaded luggage and freight and assisted crew and travelers with bags for over XX daily flights.
- Contributed to a safer work environment by strictly following safety protocols during ramp operations.
- Coordinated effectively with airline staff, maintaining timely communication on flight schedules and potential issues.
- Contributed to a positive team environment by actively collaborating with colleagues and fostering open communication regarding ramp operations concerns.
Warehouse Associate
American Grocery
02.2021 - 07.2022
- Prepared orders for shipment by picking, packing, and labeling merchandise.
- Worked safely around moving machinery.
- Collaborated with team members to achieve daily targets and complete tasks efficiently.
- Performed inventory control, such as counting, and stocking merchandise.
- Displayed adaptability by taking on various roles within the warehouse as needed, including receiving, shipping, or inventory control duties.
- Operated various types of equipment such as forklifts, pallet jacks, or hand trucks safely while moving products throughout the facility.
- Enhanced customer satisfaction through timely shipment of orders, ensuring proper packaging and labeling.
- Used handheld scanners to efficiently track and maneuver freight throughout distribution network.
Education
High School Diploma -
Okkodo High School
Dededo, GU06.2020
Skills
- Problem-Solving
- Loading and unloading
- Ramp service
- Aircraft Marshalling
- Safety Procedures
- Customer Service
- Self-Motivated and Disciplined
- Packaging and Labeling
- Cleaning and Organizing
- Picking and Packing
- Forklift Operation
- Shipping and receiving
Timeline
Ramp Agent
Sea-Tac Airport
08.2022 - 06.2024
Warehouse Associate
American Grocery
02.2021 - 07.2022
High School Diploma -
Okkodo High School
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