Maude Soller
Reedsport,OR
Summary
Energetic professional with 5 years of experience in industry. Punctual employee dedicated to following safety procedures and protocols to avoid mishaps. Considered valuable and hardworking employee by supervisors and peers.
Overview
5
5
years of professional experience
Work History
Team Lead
Wags to Wiskers
Ludington, MI
10.2021 - 11.2022
- Developed strategies to increase team productivity and improve customer service levels.
- Trained new staff in relevant processes and procedures.
- Supported the manager in developing plans for future projects, initiatives and objectives.
- Operated cash registers to process payments for goods and services.
- Stocked shelves, racks, cases, bins, and tables with new or transferred merchandise.
- Maintained cleanliness of the checkout area by sweeping floors, emptying trash cans.
- Provided accurate information about products, prices and services.
- Handled customer complaints in a professional manner.
Barista
Bookmark
Ludington, MI
07.2021 - 11.2021
- Prepared specialty coffee drinks such as lattes, cappuccinos, macchiatos, mochas, and Americanos.
- Operated cash registers to process customer payments.
- Maintained a clean work environment by wiping down counters, washing dishes, and cleaning floors.
- Monitored inventory levels of supplies and restocked when necessary.
- Provided excellent customer service by responding to inquiries quickly and professionally.
- Assisted customers in finding and selecting books based on their needs.
- Organized bookshelves by subject matter and author name.
- Stocked shelves with newly arrived merchandise according to company guidelines.
- Handled customer inquiries over the phone regarding book availability or ordering information.
Veterinary Technician
Veterinary Medical Center
Ludington, MI
09.2017 - 05.2019
- Performed physical examinations and diagnostic tests, such as x-rays, ultrasounds, blood work, urinalysis, and fecal analysis.
- Assisted veterinarians in performing surgical procedures by preparing the operating room, monitoring anesthesia levels, and administering medications to animals.
- Provided postoperative care for animals recovering from surgery including providing pain management treatments.
- Educated clients on proper animal nutrition and preventive health care techniques.
- Administered vaccinations and performed routine laboratory tests to check for any abnormalities in an animal's health condition.
- Cleaned and maintained equipment used in veterinary practices such as cages, examination tables, autoclaves.
- Maintained accurate records of all treatment provided to animals including medical history files and vaccination certificates.
- Provided emotional support to owners whose pets were ill or had passed away due to a terminal illness.
- Assisted with euthanasia when necessary according to veterinarian instructions.
- Determined appropriate dosages of medication based on weight calculations using veterinary scales.
- Prepared and administered medications and vaccines as prescribed by veterinarian.
- Shaved surgical areas and placed IV catheters in preparation for surgery.
Education
High School Diploma -
Ludington High School
Ludington, MI05-2018
Skills
- Schedule Management
- Production Monitoring
- Trend tracking
- Performance monitoring
- Employee engagement
- Coaching and Mentoring
Affiliations
- Painting
- Gardening
- Animal Care
- Video games
- Reading (Book Clubs)
Languages
English
Professional
Timeline
Team Lead
Wags to Wiskers
10.2021 - 11.2022
Barista
Bookmark
07.2021 - 11.2021
Veterinary Technician
Veterinary Medical Center
09.2017 - 05.2019
High School Diploma -
Ludington High School
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